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<div class="orfocus" id="orsalessupport">
 
<div class="orfocus" id="orsalessupport">
 
==Sales & Support==
 
==Sales & Support==
The management and operation of all activities related to selling products and services. <small><span class="fa">&#61889;</span>&nbsp;[[:File:2017_SSO_Quick_Reference_Card.pdf|Download Quick Reference Card]]</small></div>
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The management and operation of all activities related to selling products and services.  
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<small><span class="fa">&#61889;</span>&nbsp;[[SSO/QRC|Download Quick Reference Card]]</small></div>
 
==Sales & Support==
 
==Sales & Support==
 
{{this}} is the business function or domain that plans and performs the day-to-day sales and customer support activities. The primary objective of {{this}} is to create customer demand of any kind, within defined service levels and revenue objectives.
 
{{this}} is the business function or domain that plans and performs the day-to-day sales and customer support activities. The primary objective of {{this}} is to create customer demand of any kind, within defined service levels and revenue objectives.
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* [[ss:A]] - Providing support to customer inquiries, issues and complaints
 
* [[ss:A]] - Providing support to customer inquiries, issues and complaints
  
[[SCO|View]] our processes or [[:File:2017_SSO_Quick_Reference_Card.pdf|download]]&nbsp;<span class="fa">&#61889;</span> our {{this}} Quick Reference Card.
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[[SCO|View]] our processes or [[SSO/QRC|download]]&nbsp;<span class="fa">&#61889;</span> our {{this}} Quick Reference Card.
 
==Terms==
 
==Terms==
 
[[SS/Index|Search our complete list]] of processes, metrics, practices and terms relevant to [[SS/Index|Sales & Support]].
 
[[SS/Index|Search our complete list]] of processes, metrics, practices and terms relevant to [[SS/Index|Sales & Support]].
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|description=The management and operation of all activities related to selling products and services
 
|description=The management and operation of all activities related to selling products and services
 
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[[Category:Domain]][[Category:Sales & Support]]
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[[File:2017_SSO_Quick_Reference_Card.pdf]]
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Revision as of 21:56, 15 July 2017

Sales & Support

The management and operation of all activities related to selling products and services.

 Download Quick Reference Card

Sales & Support

Sales & Support is the business function or domain that plans and performs the day-to-day sales and customer support activities. The primary objective of Sales & Support is to create customer demand of any kind, within defined service levels and revenue objectives.

Processes

The daily operational sales and support activities are grouped in level-1 Processes

  • Plan - The planning of resources to sell products and services and support customers
  • Sell - The selling of products and services to customers and partners
  • Contract - The development, negotiation and closing or acceptance of customer contracts
  • Assist - Providing support to customer inquiries, issues and complaints

View our processes or download  our Sales & Support Quick Reference Card.

Terms

Search Our Complete List of processes, metrics, practices and terms relevant to Sales & Support.

Notes

This page needs to be updated. Please participate in the discussion at the Sales & Support Discussion Page.
Sales & Support {{{level}}}
"{{{level}}}" is not a number.
Sales, Customer, Service, Sell, Contract, Assist, Agent, Distributor, Support, Sales & Support The management and operation of all activities related to selling products and services

File:2017 SSO Quick Reference Card.pdf