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The management and operation of all activities related to selling products and services. | The management and operation of all activities related to selling products and services. | ||
− | <small><span class="fa"></span> [[ | + | <small><span class="fa"></span> [[SSO/QRC|Download Quick Reference Card]]</small></div> |
==Sales & Support== | ==Sales & Support== | ||
{{this}} is the business function or domain that plans and performs the day-to-day sales and customer support activities. The primary objective of {{this}} is to create customer demand of any kind, within defined service levels and revenue objectives. | {{this}} is the business function or domain that plans and performs the day-to-day sales and customer support activities. The primary objective of {{this}} is to create customer demand of any kind, within defined service levels and revenue objectives. | ||
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* [[ss:A]] - Providing support to customer inquiries, issues and complaints | * [[ss:A]] - Providing support to customer inquiries, issues and complaints | ||
− | [[SCO|View]] our processes or [[ | + | [[SCO|View]] our processes or [[SSO/QRC|download]] <span class="fa"></span> our {{this}} Quick Reference Card. |
==Terms== | ==Terms== | ||
[[SS/Index|Search our complete list]] of processes, metrics, practices and terms relevant to [[SS/Index|Sales & Support]]. | [[SS/Index|Search our complete list]] of processes, metrics, practices and terms relevant to [[SS/Index|Sales & Support]]. | ||
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|description=The management and operation of all activities related to selling products and services | |description=The management and operation of all activities related to selling products and services | ||
}} | }} | ||
− | [[Category:Domain]] | + | [[Category:Domain]][[Category:Sales & Support]] |
+ | <ins> | ||
+ | [[File:2017_SSO_Quick_Reference_Card.pdf]] | ||
+ | </ins> |
The management and operation of all activities related to selling products and services.
Download Quick Reference CardSales & Support is the business function or domain that plans and performs the day-to-day sales and customer support activities. The primary objective of Sales & Support is to create customer demand of any kind, within defined service levels and revenue objectives.
The daily operational sales and support activities are grouped in level-1 Processes
View our processes or download our Sales & Support Quick Reference Card.
Search Our Complete List of processes, metrics, practices and terms relevant to Sales & Support.