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C4

Difference between revisions of "C4"

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The processes associated with closing contracts for product or service renewal.  
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The processes associated with establishing new contracts or extending contracts existing products and/or services (renewal). This includes exploring cross-selling and up-selling opportunities, and may result in down-selling.  
 
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{{update|comment=This is a proposed level-2 process, currently under review. We welcome your inputs.}}
This is a proposed level-2 process, currently under review. Please provide your inputs.
 
{{update}}
 
 
===Use Cases===
 
===Use Cases===
 
* Term Subscription service products
 
* Term Subscription service products
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* Membership renewal for membership organizations
 
* Membership renewal for membership organizations
 
* Newspaper subscriptions (print and online)
 
* Newspaper subscriptions (print and online)
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* In [[t:Retail]]: Membership renewal
 
<ins>
 
<ins>
 
[[Link::t:I2O]]
 
[[Link::t:I2O]]
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|parent=ss:C
 
|parent=ss:C
 
|level=2
 
|level=2
|sort=C40000
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|sort=3340000
 
}}
 
}}
 
[[Category:Process]][[Category:Sales & Support]]
 
[[Category:Process]][[Category:Sales & Support]]

Revision as of 04:48, 27 October 2021

The processes associated with establishing new contracts or extending contracts existing products and/or services (renewal). This includes exploring cross-selling and up-selling opportunities, and may result in down-selling.

This page needs to be updated. This is a proposed level-2 process, currently under review. We welcome your inputs. Please participate in the discussion at the Contract Renewal Discussion Page.

Use Cases

  • Term Subscription service products
  • Asset lease renewal
  • Consumables contract renewal (copiers, printers)
  • Membership renewal for membership organizations
  • Newspaper subscriptions (print and online)
  • In Retail: Membership renewal

Inquiry-to-Order Request for Proposal Request for Quote

Hierarchy

IDNameLevelx
CContract1C
C4Contract Renewal2C4
C401Receive Request3C401
C402Develop Renewal3C402
C403Present Renewal3C403
C404Negotiate3C404
C405Obtain Signatures3C405
C406Update Contract3C406

Term(s)

IDNameClearx
I2OInquiry-to-OrderI2O
RFPRequest for ProposalRFP
RFQRequest for QuoteRFQ
LeadSales LeadLead

Workflow

FromInput(s)
Process
Output(s)To
wf_processwf_arrow
S4Request For Renewal Proposal
C4
wf_arrowwf_process
ContractD1
ContractD2
Renewal RequestS4
Note: Common inputs and outputs are listed in alphabetical order. Other inputs and outputs may be required to support varying use cases.Contract Renewal Contract 3340000 2 {{{keywords}}} {{{description}}}