Line 122: | Line 122: | ||
| class="top" style = "width: 10%; text-align: center; border-bottom: 1px dashed silver; border-right: 1px dashed silver;" | Customer | | class="top" style = "width: 10%; text-align: center; border-bottom: 1px dashed silver; border-right: 1px dashed silver;" | Customer | ||
|} | |} | ||
+ | For [[t:ETO]] replace Customer Order with Customer Intent. | ||
===Use Cases=== | ===Use Cases=== | ||
* [[sc:A2]] | * [[sc:A2]] |
Customer Order Decoupling Point is a Term describing the process or node in the supply chain network where the activities are no longer driven by individual orders. Managing Customer Order Decoupling Points is a Best Practice.
Understanding the Customer Order Decoupling Point of a supply chain is important for Supply Chain Management processes. The behavior of processes upstream and downstram of the Customer Order Decoupling Point is quite different:
The OpenReference Supply Chain Operations Domain recognizes these differences in behavior at level-2: Make-to-Stock (MTS), Make-to-Order (MTO, CTO, ATO, PTO), and Engineer-to-Order (ETO). Customer Order Decoupling Points typically resides in the first MTS process (when looking upstream):
ContentsStrategy |
Supplier | Receive, Store | Pre-build/ Produce | Assemble/ Finish | Package, Store | Pick, Load, Ship | Invoice | Customer |
MTS/VMI |
S1 |
M1 |
M1 |
M1 |
D1 |
D1 |
||
MTS |
S1 |
M1 |
M1 |
M1 |
D1 |
D1 |
||
MTO/PTO |
S1 |
M1 |
M1 |
M2 |
D2 |
D2 |
||
MTO/ATO |
S1 |
M1 |
M2 |
M2 |
D2 |
D2 |
||
MTO/CTO |
S1 |
M2 |
M2 |
M2 |
D2 |
D2 |
||
S2 | ||||||||
Supplier | Source | Make | Deliver | Customer |
For Engineer-to-Order replace Customer Order with Customer Intent.