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==[[SS]] Metrics==
 
==[[SS]] Metrics==
 
Strategic sales & support metrics measure the overall health of your sales and customer service organization and/or customer call centers. Diagnostic metrics provide insights in areas of improvement</div>
 
Strategic sales & support metrics measure the overall health of your sales and customer service organization and/or customer call centers. Diagnostic metrics provide insights in areas of improvement</div>
−
==Notes==
+
<table class="mh"><tr><td width=16.7% class="responsive">
 +
==Attributes==
 +
</td><td width=33.3%>
 +
==Strategic Metrics==
 +
</td><td width=50%>
 +
==Diagnostic Metrics==
 +
</td></tr>
 +
  <tr class="mh">
 +
      <td rowspan=1 class="responsive l1">{{#ask:[[Category:Attribute]] [[m:DP]]
 +
        |? = ID
 +
        |?Name = Name
 +
        |format=broadtable
 +
        |class=wikitable smwtable child noheader
 +
        |mainlabel=-
 +
        |headers=plain
 +
        |sort=Sorting
 +
        |order=asc
 +
        }}
 +
      </td>
 +
      <td class="l2">{{#ask:[[Category:Metric]] [[m:DP2]]
 +
        |? = ID
 +
        |?Name = Name
 +
        |format=broadtable
 +
        |class=wikitable smwtable child noheader mhl1 mh1c
 +
        |mainlabel=-
 +
        |headers=plain
 +
        |sort=Sorting
 +
        |order=asc
 +
        }}
 +
      </td>
 +
      <td class="l3">{{#ask:[[Category:Metric]] [[Parent::m:DP2]] [[Level::2]]
 +
        |? = ID
 +
        |?Name = Name
 +
        |format=broadtable
 +
        |class=wikitable smwtable child noheader mhl2
 +
        |mainlabel=-
 +
        |headers=plain
 +
        |sort=Sorting
 +
        |order=asc
 +
        }}
 +
      </td>
 +
  <tr class="mh">
 +
      <td rowspan=2 class="responsive l1">{{#ask:[[Category:Attribute]] [[m:RS]]
 +
        |? = ID
 +
        |?Name = Name
 +
        |format=broadtable
 +
        |class=wikitable smwtable child noheader mhl1
 +
        |mainlabel=-
 +
        |headers=plain
 +
        |sort=Sorting
 +
        |order=asc
 +
        }}
 +
      </td>
 +
      <td class="l2">{{#ask:[[Category:Metric]] [[m:RS3]]
 +
        |? = ID
 +
        |?Name = Name
 +
        |format=broadtable
 +
        |class=wikitable smwtable child noheader mhl1 mh1t
 +
        |mainlabel=-
 +
        |headers=plain
 +
        |sort=Sorting
 +
        |order=asc
 +
        }}
 +
      </td>
 +
      <td class="l3">{{#ask:[[Category:Metric]][[Parent::m:RS3]][[Level::2]]
 +
        |? = ID
 +
        |?Name = Name
 +
        |format=broadtable
 +
        |class=wikitable smwtable child noheader
 +
        |mainlabel=-
 +
        |headers=plain
 +
        |sort=Sorting
 +
        |order=asc
 +
        }}
 +
      </td>
 +
  </tr>
 +
  <tr class="mh">
 +
      <td class="l2">{{#ask:[[Category:Metric]] [[m:RS4]]
 +
        |? = ID
 +
        |?Name = Name
 +
        |format=broadtable
 +
        |class=wikitable smwtable child noheader
 +
        |mainlabel=-
 +
        |headers=plain
 +
        |sort=Sorting
 +
        |order=asc
 +
        }}
 +
      </td>
 +
      <td class="l3">{{#ask:[[Category:Metric]] [[Parent::m:RS4]] [[Level::2]]
 +
        |? = ID
 +
        |?Name = Name
 +
        |format=broadtable
 +
        |class=wikitable smwtable child noheader mhl2
 +
        |mainlabel=-
 +
        |headers=plain
 +
        |sort=Sorting
 +
        |order=asc
 +
        }}
 +
      </td>
 +
  </tr>
 +
  <tr class="mh">
 +
      <td rowspan=1 class="responsive l1">{{#ask:[[Category:Attribute]] [[m:CO]]
 +
        |? = ID
 +
        |?Name = Name
 +
        |format=broadtable
 +
        |class=wikitable smwtable child noheader mhl1
 +
        |mainlabel=-
 +
        |headers=plain
 +
        |sort=Sorting
 +
        |order=asc
 +
        }}
 +
      </td>
 +
      <td class="l2">{{#ask:[[Category:Metric]] [[m:CO2]]
 +
        |? = ID
 +
        |?Name = Name
 +
        |format=broadtable
 +
        |class=wikitable smwtable child noheader
 +
        |mainlabel=-
 +
        |headers=plain
 +
        |sort=Sorting
 +
        |order=asc
 +
        }}
 +
      </td>
 +
      <td class="l3">{{#ask:[[Category:Metric]] [[Parent::m:CO2]] [[Level::2]]
 +
        |? = ID
 +
        |?Name = Name
 +
        |format=broadtable
 +
        |class=wikitable smwtable child noheader
 +
        |mainlabel=-
 +
        |headers=plain
 +
        |sort=Sorting
 +
        |order=asc
 +
        }}
 +
      </td>
 +
  </tr><tr class="mh">
 +
      <td rowspan=2 class="responsive l1">{{#ask:[[Category:Attribute]] [[m:AE]]
 +
        |? = ID
 +
        |?Name = Name
 +
        |format=broadtable
 +
        |class=wikitable smwtable child noheader mhl1
 +
        |mainlabel=-
 +
        |headers=plain
 +
        |sort=Sorting
 +
        |order=asc
 +
        }}
 +
      </td>
 +
      <td class="l2">{{#ask:[[Category:Metric]] [[m:AE4]]
 +
        |? = ID
 +
        |?Name = Name
 +
        |format=broadtable
 +
        |class=wikitable smwtable child noheader mhl1 mh1t
 +
        |mainlabel=-
 +
        |headers=plain
 +
        |sort=Sorting
 +
        |order=asc
 +
        }}
 +
      </td>
 +
      <td class="l3">{{#ask:[[Category:Metric]][[Parent::m:AE4]][[Level::2]]
 +
        |? = ID
 +
        |?Name = Name
 +
        |format=broadtable
 +
        |class=wikitable smwtable child noheader
 +
        |mainlabel=-
 +
        |headers=plain
 +
        |sort=Sorting
 +
        |order=asc
 +
        }}
 +
      </td>
 +
  </tr>
 +
  <tr class="mh">
 +
      <td class="l2">{{#ask:[[Category:Metric]] [[m:AE5]]
 +
        |? = ID
 +
        |?Name = Name
 +
        |format=broadtable
 +
        |class=wikitable smwtable child noheader
 +
        |mainlabel=-
 +
        |headers=plain
 +
        |sort=Sorting
 +
        |order=asc
 +
        }}
 +
      </td>
 +
      <td class="l3">{{#ask:[[Category:Metric]] [[Parent::m:AE5]] [[Level::2]]
 +
        |? = ID
 +
        |?Name = Name
 +
        |format=broadtable
 +
        |class=wikitable smwtable child noheader mhl2
 +
        |mainlabel=-
 +
        |headers=plain
 +
        |sort=Sorting
 +
        |order=asc
 +
        }}
 +
      </td>
 +
  </tr>
 +
</table>
 
{{update}}
 
{{update}}
 
{{object
 
{{object
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|description=Strategic sales & support metrics measure the overall health of your sales and customer service organization and/or customer call centers
 
|description=Strategic sales & support metrics measure the overall health of your sales and customer service organization and/or customer call centers
 
}}
 
}}
−
[[Category:Domain]][[Category:Sales & Support]]
+
[[Category:Metric]][[Category:Sales & Support]]

Latest revision as of 20:57, 17 September 2024

Sales & Support Metrics

Strategic sales & support metrics measure the overall health of your sales and customer service organization and/or customer call centers. Diagnostic metrics provide insights in areas of improvement

Attributes

Strategic Metrics

Diagnostic Metrics

IDName
DPDependability
IDName
DP2Lead Conversion Ratio
IDName
RSResponsiveness
IDName
RS3Disposition Cycle Time
IDName
RS4Lead Conversion Time
IDName
RS41IQL-to-MQL Conversion Time
RS42MQL-to-SQL Conversion Time
RS43SQL-to-Opportunity Conversion Time
IDName
COCost
IDName
CO2Customer Acquisition Costs
IDName
CO21Cost per Acquisition
IDName
AEAsset Efficiency
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Sales & Support Metrics {{{level}}}
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 Sales, Support, Metrics, Performance, Sales & Support Strategic sales & support metrics measure the overall health of your sales and customer service organization and/or customer call centers

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