Line 1: | Line 1: | ||
Order Management Property, Plant & Equipment Cost measures costs of facilities allocated to Order Management activities. E.g. the costs of the call center building costs, or office space for the order management organization. | Order Management Property, Plant & Equipment Cost measures costs of facilities allocated to Order Management activities. E.g. the costs of the call center building costs, or office space for the order management organization. | ||
===Calculation=== | ===Calculation=== | ||
− | {{math|{{this}} Ratio|{{frac|Order Management PP | + | {{math|{{this}} Ratio|{{frac|Order Management PP&E Cost|Total Revenue|100 %}}}} |
Where | Where | ||
* Order Management PP&E Cost = Allocated annual PP&E costs | * Order Management PP&E Cost = Allocated annual PP&E costs |
Order Management Property, Plant & Equipment Cost measures costs of facilities allocated to Order Management activities. E.g. the costs of the call center building costs, or office space for the order management organization.
Order Management PP&E Cost Ratio | ||||
= |
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Where
Unit of measure: %
A lower percentage indicates better performance. For benchmarking purposes this metric is measured annually. For scorecards, dashboards and cockpits these a typically a rolling number of months. Discuss Contract Custom Solution Property, Plant & Equipment
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