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The activities associated with determining the origin and requesting product for the order (routing) and determining the delivery date for the order (scheduling). This may include placing a request or order for product to the supplying entity (manufacturing or sourcing).

The method/algorithm of assigning dates and reserving inventory is generally one of the following:

• Fixed lead-time = A date is assigned based on a service level
• Capable-To-Promise = A date is assigned based on inventory and materials and capacity

Once order scheduling is complete a notification (Order Confirmation) may be send to the sending and/or receiving parties.

Use Cases

• Order promising
• Resource/capacity allocation and reservation
• Automated Capable-To-Promise/ATP
• Temporary reservation of resources for quotations
• In Retail: Special Order scheduling

Notes

This process may update one or more date fields on order records; current scheduled shipment/delivery date, original scheduled shipment/delivery date. Discuss Contract Custom Solution Orders On-time Ratio Orders In-full Ratio Deliver Cycle Time Cost of Goods Sold Direct Material Costs Distribution Costs Order Management Cost Order-to-Cash Quote-to-Cash

Hierarchy

ID	Name	Level	x
D2	Deliver-to-Order	2	D2
D203	Route & Schedule Order	3	D203

Metric(s)

ID	Name	Level	x
DP13	Orders On-time Ratio	2	DP13
DP14	Orders In-full Ratio	2	DP14
RS121	Entry-to-Processing Cycle Time	3	RS121
CO11	Cost of Goods Sold	2	CO11
CO111	Direct Material Costs	3	CO111
CO12	Distribution Costs	2	CO12
CO121	Order Management Cost	3	CO121

Term(s)

ID	Name	Clear	x
ATP	Available-To-Promise		ATP
O2C	Order-to-Cash		O2C
Q2C	Quote-to-Cash		Q2C

Workflow

From Input(s)	Process	Output(s) To
wf_process wf_arrow D202 New Order M202 Scheduled Order	D203	wf_arrow wf_process Requisition S201 Sales Order M201 Order Confirmation D502 Order Confirmation S101 Order Confirmation S202 Stock Transfer Request M107 Stock Transfer Request S106

Note: Common inputs and outputs are listed in alphabetical order. Other inputs and outputs may be required to support varying use cases.Route & Schedule Order Deliver-to-Order 420300 3 Order Promising, ATP, CTP, Lead-time, Order Management, Supply Chain Determining the origin and requesting product for a customer order (routing) and determining the delivery date for the order (scheduling)