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Sales & Support Metrics

Sales & Support Metrics

Strategic sales & support metrics measure the overall health of your sales and customer service organization and/or customer call centers. Diagnostic metrics provide insights in areas of improvement
        ==Attributes==
        ==Strategic Metrics==
        ==Diagnostic Metrics==
IDName
DPDependability
IDName
DP2Lead Conversion Ratio
IDName
RSResponsiveness
IDName
RS3Disposition Cycle Time
IDName
RS4Lead Conversion Time
IDName
RS41IQL-to-MQL Conversion Time
RS42MQL-to-SQL Conversion Time
RS43SQL-to-Opportunity Conversion Time
IDName
COCost
IDName
CO2Customer Acquisition Costs
IDName
CO21Cost per Acquisition
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Sales, Support, Metrics, Performance, Sales & Support Strategic sales & support metrics measure the overall health of your sales and customer service organization and/or customer call centers