- Entry-to-Processing Cycle Time = The average time elapsed between the receipt of a purchase order or similar request to create an order and the release to order fulfillment. This includes order entry, order scheduling and routing, transportation scheduling, and dwell times.
Notes: Transportation scheduling may be part of the order fulfillment process (retail store, warehouse, or DC owned process). In such process configurations Transportation Scheduling Cycle Time may be measured separately in the store, warehouse, or DC.
- Put-away Cycle Time = The average time elapsed between the arrival of the truck or vehicle and the completion of the put-away activities. It includes the time to unload, sort, move, and put away in the assigned storage location or storage vessel.
- Pick-to-Ship Cycle Time = The average time elapsed between the scheduling the pick and the departure of the truck or vehicle. It includes the time required to pick, pack, load, and dwell times.
- Ship-to-Deliver Cycle Time = The average time elapsed between departure of the vehicle and the acceptance of the delivery by the receiving party (customer, retail store, warehouse, DC, etc.)