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SS

Discuss Sales & Support

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Metrics

In no particular priority or relevance:

  • Operating Margin
  • Year-Over-Year Growth
  • Lead Response Time
  • Cost of Sales
  • Total revenue
  • Revenue by
  • Market penetration
  • Percentage of revenue from new business
  • Percentage of revenue from existing customers
  • Average lifetime value (LTV) of user or customer
  • Net Promoter Score (NPS)
  • Number of deals lost to competition
  • Percentage of sales reps attaining 100% quota
  • Revenue by
    • territory
    • market
    • product/product line