Actions

S404

Difference between revisions of "S404"

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* Collect usage information
 
* Collect usage information
 
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Revision as of 18:58, 7 July 2017

The activities associated with collecting, reconfirming and updating customer problems/needs, product usage and customer contact information.

Use Cases

  • Customer visit
  • Sales call
  • Collect usage information
This page needs to be updated. Please participate in the discussion at the Refresh Customer Needs Discussion Page.

Inquiry-to-Order

Hierarchy

IDNameLevelx
S4Sell Renewal2S4
S404Refresh Customer Needs3S404

Term(s)

IDNameClearx
I2OInquiry-to-OrderI2O

Workflow

FromInput(s)
Process
Output(s)To
S404
Note: Common inputs and outputs are listed in alphabetical order. Other inputs and outputs may be required to support varying use cases.Refresh Customer Needs Sell Renewal B40400 3

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