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LTMT

Difference between revisions of "LTMT"

 
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===Use Cases===
 
===Use Cases===
 
* Call Center/Customer Service Center Direct Sales
 
* Call Center/Customer Service Center Direct Sales
* In [[t:Retail]]: Super Market
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* In [[t:Retail]]: Cashier in supermarket
 
{{object
 
{{object
 
|name=Low Tech, Medium Touch
 
|name=Low Tech, Medium Touch

Latest revision as of 18:04, 8 July 2017

Low Tech, Medium Touch is a Term in the area of Business Process Management describing the level of automation and personal interaction of a process. A Low Tech, Medium Touch process has a low level of automation, compensated by manual interaction.

Use Cases

  • Call Center/Customer Service Center Direct Sales
  • In Retail: Cashier in supermarket
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Low Tech, Medium Touch Practice, Manual, Low Level Automation A Low Tech, Medium Touch process has a low level of automation, compensated by manual interaction