Line 1: | Line 1: | ||
− | [[File:OR-BSM.png|thumb|Business Strategy Map template]]{{this}} is a [[Term]] describing the [[Diagram]] used to document the primary strategic objectives pursued by an organization. | + | [[File:OR-BSM.png|thumb|Business Strategy Map template]]{{this}} is a [[Term]] describing the [[Diagram]] used to document the primary strategic objectives pursued by an organization. {{this}} is considered a required element of a third generation [[t:BSC]]. |
+ | |||
+ | |||
+ | A well-designed {{this}} will allow the author to 'tell a story' from the right to left. For example: "An investment in a certain training (LG) will allow us to improve our internal processes (OP) which will improve our customer interaction (CU) and this in turn will improve our financial results (FI). | ||
+ | |||
Alternative names for {{this}} include: Strategic Linkage Model | Alternative names for {{this}} include: Strategic Linkage Model |
A well-designed Business Strategy Map will allow the author to 'tell a story' from the right to left. For example: "An investment in a certain training (LG) will allow us to improve our internal processes (OP) which will improve our customer interaction (CU) and this in turn will improve our financial results (FI).
Alternative names for Business Strategy Map include: Strategic Linkage Model