Difference between revisions of "BSC"

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	These perspectives (called [[Attribute|Performance Attribute]]s in {{OR}}) are a first generation view of the {{this}}. Each perspective is measured by one or more [[Metric]]s. For each [[Metric]] the {{this}} has a target value.		These perspectives (called [[Attribute|Performance Attribute]]s in {{OR}}) are a first generation view of the {{this}}. Each perspective is measured by one or more [[Metric]]s. For each [[Metric]] the {{this}} has a target value.
−	The second generation adds the Strategy Map concept. The Strategy Map enables the representation of cause and effect between objectives and outcomes.	+	[[File:OR-BSM.png|thumb|Business Strategy Map template]]The second generation adds the Strategy Map concept. The Strategy Map enables the representation of cause and effect between objectives and outcomes.
	The third generation adds a Vision Statement, definitions for strategic objectives to the second generation {{this}}:		The third generation adds a Vision Statement, definitions for strategic objectives to the second generation {{this}}:

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Revision as of 15:39, 17 November 2021

The Balanced Scorecard is a Term describing the strategic planning and management Practice to monitor the implementation and execution of the strategy by means of a set of agreed metrics for agreed perspectives.

Balanced refers to implementing diversity in metrics that prevent the risk of implementing a single-perspective strategy. Generally accepted perspectives required in a Balanced Scorecard are:

• Financial Performance (FI)
• Operational Excellence (OP)
• Customer Satisfaction (CU)
• Learning and Growth (LG

These perspectives (called Performance Attributes in OpenReference) are a first generation view of the Balanced Scorecard. Each perspective is measured by one or more Metrics. For each Metric the Balanced Scorecard has a target value.

The second generation adds the Strategy Map concept. The Strategy Map enables the representation of cause and effect between objectives and outcomes.

The third generation adds a Vision Statement, definitions for strategic objectives to the second generation Balanced Scorecard:

• Vision Statement
• Business Strategy Map
• Definitions for Strategic Objectives
• Definitions and targets for Metrics

See also: The Balanced Scorecard^{Discuss Contract Custom Solution}

Use Cases

• Sales & Support Metrics
• Supply Chain Scorecard Metrics

Notes

1. ↑ R.S. Kaplan & D.P. Norton: The Balanced Scorecard, Harvard Business Review Press

Align Strategy Define Scorecard Discuss Contract Custom Solution

Community Importance Rating: Balanced Scorecard 0 0 Balanced Scorecard,Metrics,Perfomance,Metrics that Matter A tool to manage the internal and/or external performance of a business or supply chain and to monitor the implementation and execution of the business strategy