| Line 2: | Line 2: | ||
{{update}} | {{update}} | ||
===Use Cases=== | ===Use Cases=== | ||
| − | * | + | * Online/web/app sales |
| − | * | + | * Retail store sales (brick-and-mortar) |
| − | |||
===Notes=== | ===Notes=== | ||
<ins> | <ins> | ||
The processes associated with the pursuit of leads, and selling standard products and services to prospects and existing customers. Standard-terms based sales and contracting processes are typically applied to high-volume, low-touch and/or online business segments.
Inquiry-to-Order Request for Proposal
| ID | Name | Level | x |
|---|---|---|---|
| S | Sell | 1 | S |
| S1 | Sell on Standard Terms | 2 | S1 |
| S101 | Land/Welcome Lead | 3 | S101 |
| S102 | Identify Needs | 3 | S102 |
| S103 | Direct to Offerings | 3 | S103 |
| S104 | Provide Features and Advantages | 3 | S104 |
| S105 | Upsell and Cross Sell | 3 | S105 |
| S106 | Transfer to Contract | 3 | S106 |
| Process |
| ||||
|---|---|---|---|---|---|---|
| S1 | ||||||