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| Line 11: |
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| | |name=Refresh Customer Needs | | |name=Refresh Customer Needs |
| | |level=3 | | |level=3 |
| − | |sort=B40400 | + | |sort=3240400 |
| | |parent=ss:S4 | | |parent=ss:S4 |
| | |description= | | |description= |
Latest revision as of 13:34, 27 October 2021
The activities associated with collecting, reconfirming and updating customer problems/needs, product usage and customer contact information.
Use Cases
- Customer visit
- Sales call
- Collect usage information
This page needs to be updated. Please participate in the discussion at the Refresh Customer Needs
Discussion Page.
Inquiry-to-Order
Hierarchy
| ID | Name | Level | x | | S4 | Sell Renewal | 2 | S4 |
| S404 | Refresh Customer Needs | 3 | S404 |
Term(s)
| ID | Name | Clear | x | | I2O | Inquiry-to-Order | | I2O |
Workflow
Note: Common inputs and outputs are listed in alphabetical order. Other inputs and outputs may be required to support varying use cases.Refresh Customer Needs Sell Renewal 3240400 3