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A metric or performance metric is a defined, agreed and quantifiable way to measure an organization's behavior and performance. Metrics are grouped by [[Attribute|Performance Attributes]] and used in scorecards and performance benchmarks. | A metric or performance metric is a defined, agreed and quantifiable way to measure an organization's behavior and performance. Metrics are grouped by [[Attribute|Performance Attributes]] and used in scorecards and performance benchmarks. | ||
− | See also: [[Link::t:KPI|Key Performance Attribute (KPI)]], [[Link::t:BSC | + | See also: [[Link::t:KPI|Key Performance Attribute (KPI)]], [[Link::t:BSC]] and [[Link::t:Benchmark|Benchmarking]] |
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{{#ask: [[Category:Metric]] | {{#ask: [[Category:Metric]] |
A metric or performance metric is a defined, agreed and quantifiable way to measure an organization's behavior and performance. Metrics are grouped by Performance Attributes and used in scorecards and performance benchmarks.
See also: Key Performance Attribute (KPI), Balanced Scorecard and Benchmarking