Revision as of 17:31, 3 July 2017
A metric or performance metric is a defined, agreed and quantifiable way to measure an organization's behavior and performance. Metrics are grouped by Performance Attributes and used in scorecards and performance benchmarks.
See also: Key Performance Attribute (KPI), BSC and Benchmarking
A
- AD (Adaptability)
- AE (Asset Efficiency)
- AE1 (Cash Conversion Cycle)
- AE11 (Days Receivables Outstanding)
- AE111 (On-time Receipts Ratio)
- AE112 (Late Receipts Ratio)
- AE113 (Uncollectable Receivables Ratio)
- AE12 (Days of Inventory)
- AE121 (Days of Raw Materials Inventory)
- AE1211 (Raw Material Inventory - Unrestricted)
- AE1212 (Raw Material Inventory - Restricted)
- AE1213 (Raw Material Inventory - Blocked)
- AE122 (Days of WIP Inventory)
- AE1221 (Work-in-Process Inventory - Unrestricted)
- AE1222 (Work-in-Process Inventory - Restricted)
- AE1223 (Work-in-Process Inventory - Blocked)
- AE123 (Days of Finished Goods Inventory)
- AE1231 (Finished Goods Inventory - Unrestricted)
- AE1232 (Finished Goods Inventory - Restricted)
- AE1233 (Finished Goods Inventory - Blocked)
- AE13 (Days Payables Outstanding)
- AE131 (Early Payments Ratio)
- AE132 (On-time Payments Ratio)
- AE133 (Late Payments Ratio)
- AE134 (Duplicate Payments Ratio)
- AE2 (Fixed Asset Turns)
- AE21 (Gross Fixed Assets)
- AE22 (Asset Depreciation Ratio)
- AE3 (Overall Equipment Efficiency)
- AE31 (Equipment Availability)
- AE32 (Equipment Performance)
- AE33 (Produced Quality)
C
- CO (Cost)
- CO1 (Supply Chain Costs)
- CO11 (Cost of Goods Sold)
- CO111 (Direct Material Costs)
- CO112 (Direct Labor Costs)
- CO12 (Distribution Costs)
- CO121 (Order Management Cost)
- CO1211 (Order Management Labor Cost)
- CO1212 (Order Management Automation Cost)
- CO1213 (Order Management PP&E Cost)
- CO1214 (Order Management GRC Cost)
- CO122 (Storage Costs)
- CO123 (Handling Costs)
- CO124 (Transportation Costs)
- CO1241 (Transportation Labor Costs)
- CO1242 (Transportation Fuel Costs)
- CO1243 (Transportation Accessorial Costs)
- CO1244 (Transportation Automation Costs)
C cont.
- CO1245 (Transportation PP&E Costs)
- CO1246 (Transportation GRC Costs)
- CO125 (Export/Import Duties)
- CO13 (Other Operational Expenses)
- CO2 (Customer Acquisition Costs)
- CO21 (Cost per Acquisition)
D
- DP (Dependability)
- DP1 (Perfect Order Ratio)
- DP11 (Orders Damage Free Ratio)
- DP12 (Orders Defect Free Ratio)
- DP13 (Orders On-time Ratio)
- DP131 (On-time to Customer Request Ratio)
- DP132 (On-time to Original Commit Ratio)
- DP133 (On-time to Current Schedule Ratio)
- DP14 (Orders In-full Ratio)
- DP15 (Error-free Documentation Ratio)
- DP2 (Lead Conversion Ratio)
P
R
- RS (Responsiveness)
- RS1 (Order Cycle Time)
- RS11 (Planning Frequency)
- RS12 (Deliver Cycle Time)
- RS121 (Entry-to-Processing Cycle Time)
- RS122 (Put-away Cycle Time)
- RS123 (Pick-to-Ship Cycle Time)
- RS124 (Ship-to-Deliver Cycle Time)
- RS13 (Make Cycle Time)
- RS14 (Sourcing Cycle Time)
- RS2 (Order Fill Rate)
- RS21 (Stock Out Ratio)
- RS22 (Order Processing Delays)
- RS3 (Disposition Cycle Time)
- RS4 (Lead Conversion Time)
- RS41 (IQL-to-MQL Conversion Time)
- RS42 (MQL-to-SQL Conversion Time)
- RS43 (SQL-to-Opportunity Conversion Time)
S
- SD (Sustainability)
- SD1 (Environmental Sustainability Ratio)
- SD11 (Intake Sustainability Ratio)
- SD111 (Sustainable Water Intake Ratio)
- SD112 (Sustainable Energy Intake Ratio)
- SD113 (Sustainable Material Intake Ratio)
- SD114 (Services Environmental Sustainability Ratio)
- SD12 (Recovery Ratio)
- SD13 (Output Sustainability Ratio)
- SD131 (Sustainable Air Output Ratio)
- SD132 (Sustainable Water Output Ratio)
- SD133 (Sustainable Residuals Output Ratio)
- SSPM (Sales & Support Metrics)
Term(s)
| ID | Name | Clear | x | | BSC | Balanced Scorecard | | BSC |
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Performance, Metric Overview of OpenReference metrics. A metric is a defined, agreed and quantifiable way to measure an organization's behavior and performance