OpenDevelopment

The activities associated with the physical transportation of product between locations. This may include customs clearance and duty processing. The process is typically completed when the shipment arrives at the agreed destination and/or Proof of Delivery has been established.

The Ship process is typically applied to transportation between locations or facilities. These types of transportation require Bills-Of-Lading and/or other regulatory documentation. Transportation inside locations or facilities is generally described by transfer processes. See transfer processes in Source and Make.

Use Cases

• Courier shipment
• Road/Sea/Air shipment
• Download of software or documents
• In a factory: Customer direct shipments
• In a Warehouse: Transport to a store (e.g. (Special Order Service) or customer
• In Retail: Home delivery (Special Order Service)

Notes

This is a Make-to-Order process. This process generally applies to shipments to customers. Make-to-Stock generally applies to shipments between company facilities (e.g. factory to warehouse)

Multi-leg or multi-modal transportation may be described differently by the Shipper and the Carrier. The Shipper may describe the total multi-leg transportation as a single process. The Carrier or carriers process the shipment multiple times. Orders Damage Free Ratio Orders On-time Ratio Deliver Cycle Time Storage Costs Order-to-Cash Quote-to-Cash Demurrage and Detention Goods Issue Bill of Lading Certificate of Analysis Certificate of Compliance Certificate of Origin Pick, Pack & Ship Picked Up In Transit Out for Delivery Delivered

Hierarchy

ID	Name	Level	x
D2	Deliver-to-Order	2	D2
D210	Ship	3	D210

Metric(s)

ID	Name	Level	x
DP11	Orders Damage Free Ratio	2	DP11
DP13	Orders On-time Ratio	2	DP13
RS124	Ship-to-Deliver Cycle Time	3	RS124
CO122	Storage Costs	3	CO122

Term(s)

ID	Name	Clear	x
BOL	Bill of Lading		BOL
Carrier	Carrier		Carrier
COA	Certificate of Analysis		COA
COC	Certificate of Compliance		COC
COO	Certificate of Origin		COO
DL	Delivered		DL
D&D	Demurrage and Detention		D&D
GI	Goods Issue		GI
IT	In Transit		IT
O2C	Order-to-Cash		O2C
OD	Out for Delivery		OD
PP&S	Pick, Pack & Ship		PP&S
PU	Picked Up		PU
POD	Proof of Delivery		POD
Q2C	Quote-to-Cash		Q2C
Shipper	Shipper		Shipper
SOS	Special Order Service		SOS

Workflow

From Input(s)	Process	Output(s) To
wf_process wf_arrow S102 Proof Of Delivery S203 Proof Of Delivery S304 Proof Of Delivery	D210	wf_arrow wf_process Advance Shipment Notice S102 Advance Shipment Notice S203 Advance Shipment Notice S304 Shipment S102 Shipment S203 Shipment S304

Note: Common inputs and outputs are listed in alphabetical order. Other inputs and outputs may be required to support varying use cases.Ship Deliver-to-Order 421000 3 Ship, Dispatch, Transport, Logistics, Supply Chain The physical transportation of product between locations. This may include customs clearance and duty processing. The process is typically completed when the shipment arrives at the agreed destination and/or Proof of Delivery has been established