Difference between revisions of "A2"

Latest revision as of 05:56, 27 October 2021

This page needs to be updated. Please participate in the discussion at the Assist with Claim Discussion Page.

Use Cases

Customer complaints
Product quality claims

Hierarchy

ID	Name	Level	x
A	Assist	1	A
A2	Assist with Claim	2	A2
A201	Receive Claim	3	A201
A202	Assign	3	A202
A203	Investigate	3	A203
A204	Determine Action	3	A204
A205	Propose Action	3	A205
A206	Implement Action	3	A206
A207	Settle Claim	3	A207
A208	Close Claim	3	A208

Workflow

From

Input(s)

Process

Output(s)

To

A2

Note: Common inputs and outputs are listed in alphabetical order. Other inputs and outputs may be required to support varying use cases.Assist with Claim Assist 3420000 2 Sales, Support, Agent, Customer, Service, Assistance, Call Center, Warranty, Claim, Return, Self Service, Sales & Support Resolve customer issues and claims

@@ Line 10: / Line 10: @@
 |name=Assist with Claim
 |parent=ss:A
-|sort=D20000
+|sort=3420000
 |level=2
 |keywords=Sales, Support, Agent, Customer, Service, Assistance, Call Center, Warranty, Claim, Return, Self Service, Sales & Support
 |description=Resolve customer issues and claims
 }}