Actions

D404

Receive Settlement

The activities associated with accepting, reconciling and recording the refund, discount, credit note and/or replacement for the returned product.

Use Cases

  • Receiving a refund
  • Warranty repair
  • Agreeing to an out-of-warranty repair
  • Returning the product and receiving a replacement

Discrepancies should be resolved before the Receive Settlement process is considered completed.

Notes

The receipt of funds is a financial process. The Receive Settlement process is an operational validation that the refund, discount, credit note and/or replacement conforms to agreed resolution and/or return or warranty terms and conditions are met.

Hierarchy

IDNameLevelx
D4Deliver Returns2D4
D404Receive Settlement3D404

Workflow

FromInput(s)
Process
Output(s)To
wf_processwf_arrow
S407Credit Note
D404
Note: Common inputs and outputs are listed in alphabetical order. Other inputs and outputs may be required to support varying use cases.Receive Settlement Deliver Returns 5440400 3 {{{keywords}}} {{{description}}}