OpenDevelopment

Defective On Arrival, common acronym DOA, is a term describing the event that a product was determined defective at the time of receipt or inbound inspection and reported to the Carrier or Seller

Alternative names for Defective On Arrival include: Dead-On-Arrival

Process(es)

ID	Name	Level	x
S102	Receive	3	S102
S10201	Schedule Appointment	4	S10201
S10202	Check-In	4	S10202
S10203	Queue Activities	4	S10203
S10204	Inspect Vehicle	4	S10204
S10205	Weigh-In	4	S10205

Metric(s)

ID	Name	Level	x
DP12	Orders Defect Free Ratio	2	DP12

Defective On Arrival {{{level}}}

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DOA, Defective, Quality, Supply Chain The event that a product was determined defective at the time of receipt or inbound inspection and reported to the carrier and/or seller

Orders Defect Free Ratio