Please addd to the list of metrics below. Please add definitions. (Do not copy/paste content that you do not own, use your words to describe the metric, add the calculation and/or provide commentary)
Revenue
- Annual Recurring Revenue, Annual Contract Revenue
- Monthly Recurring Revenue
- Customer Lifetime Value
Dependability
Responsiveness
- Lead Conversion Rate
- Lead Velocity Rate
Cost
- Cost of Sales
- Customer Acquisition Cost
Other
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