OpenDevelopment

Deliver is the macro process representing the processes associated with managing orders and shipments for products and services. Deliver processes are required for supply chains to accept Discuss Contract Custom Solution, fulfill these orders and invoice customers. Customers generally primarily interact with a supply chain through Deliver processes.

The Deliver process includes order management, warehousing, transportation, managing Import/Export.

Use Cases

• Standard Order taking and fulfillment
• Replenishment shipments
• In a manufacturing plant: Replenishment shipments to a Distribution Center (DC)
• In Retail: Shopping, check out
• In a Warehouse: Pick, pack and ship customer orders
• For services: Scheduling resources and delivering services

Notes

Deliver processes are execution processes that apply to inter-company and intracompany transactions.

• Inter-company is defined as "conducted between or involving two or more companies". For example: Accepting and fulfilling customer orders.
• Intracompany is defined as "conducted within or between the branches of a company". For example: Replenishing DC inventory by shipping replenishment inventory from a company manufacturing plant.

Discuss Contract Custom Solution Perfect Order Ratio Order Cycle Time Order Fill Rate Supply Chain Costs Cash Conversion Cycle

Hierarchy

ID	Name	Level	x
SCO	Supply Chain Operations	0	SCO
D	Deliver	1	D
D1	Deliver-From-Stock	2	D1
D2	Deliver-to-Order	2	D2
D3	Deliver-To-Engineering-Order	2	D3
D4	Deliver Returns	2	D4
D5	Deliver Subscription	2	D5

Metric(s)

ID	Name	Level	x
DP1	Perfect Order Ratio	1	DP1
RS1	Order Cycle Time	1	RS1
RS2	Order Fill Rate	1	RS2
CO1	Supply Chain Costs	1	CO1
AE1	Cash Conversion Cycle	1	AE1
SD1	Environmental Sustainability Ratio	1	SD1

Term(s)

ID	Name	Clear	x
DC	Distribution Center		DC
Generic Stock	Generic Stock		Generic Stock

Workflow

From Input(s)	Process	Output(s) To
wf_process wf_arrow C Contract M Product S Merchandise Buyer Purchase Order P Distribution Plan	D	wf_arrow wf_process Service Delivery Buyer Execution Data P Product Buyer

Note: Common inputs and outputs are listed in alphabetical order. Other inputs and outputs may be required to support varying use cases.Deliver Supply Chain Operations 5400000 1 Order, Management, Fulfillment, Shipping, Logistics, Supply chain, Warehouse Managing orders and shipments for products and services. Deliver processes are required for supply chains to accept orders, fulfill these orders and invoice customers