The activities associated with requesting and receiving a return authorization from the seller. This may include recording the information in the related system of record and printing or retrieving a pre-approved return authorization.
Entry-to-Processing Cycle Time
Service Return
Hierarchy
ID | Name | Level | x | D4 | Deliver Returns | 2 | D4 |
D402 | Request Return Authorization | 3 | D402 |
Metric(s)
ID | Name | Level | x | RS121 | Entry-to-Processing Cycle Time | 3 | RS121 |
Term(s)
ID | Name | Clear | x | RL6 | Service Return | | RL6 |
Workflow
Note: Common inputs and outputs are listed in alphabetical order. Other inputs and outputs may be required to support varying use cases.Request Return Authorization Deliver Returns 5440200 3 {{{keywords}}} {{{description}}}