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Difference between revisions of "SS"

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==Sales & Support==
 
==Sales & Support==
The management and operation of all activities related to selling products and services.  
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The management and operation of all activities related to selling products and services and supporting customers.  
  
 
<small><span class="fa">&#61889;</span>&nbsp;[[SSO/QRC|Download Quick Reference Card]]</small></div>
 
<small><span class="fa">&#61889;</span>&nbsp;[[SSO/QRC|Download Quick Reference Card]]</small></div>

Revision as of 22:47, 26 October 2021

Sales & Support

The management and operation of all activities related to selling products and services and supporting customers.

 Download Quick Reference Card

Sales & Support

Sales & Support is the business function or domain that plans and performs the day-to-day sales and customer support activities. The primary objective of Sales & Support is to create customer demand of any kind, within defined service levels and revenue objectives.

Processes

The daily operational sales and support activities are grouped in level-1 Processes

  • Plan - The planning of resources to sell products and services and support customers
  • Sell - The selling of products and services to customers and partners
  • Contract - The development, negotiation and closing or acceptance of customer contracts
  • Assist - Providing support to customer inquiries, issues and complaints

View our processes or download  our Sales & Support Quick Reference Card.

Terms

Search Our Complete List of processes, metrics, practices and terms relevant to Sales & Support.

Notes

This page needs to be updated. Please participate in the discussion at the Sales & Support Discussion Page.
Sales & Support {{{level}}}
"{{{level}}}" is not a number.
Sales, Customer, Service, Sell, Contract, Assist, Agent, Distributor, Support, Sales & Support The management and operation of all activities related to selling products and services

File:2017 SSO Quick Reference Card.pdf