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[[SCO|View]] our processes or [[SSO/QRC|download]] <span class="fa"></span> our {{this}} Quick Reference Card. | [[SCO|View]] our processes or [[SSO/QRC|download]] <span class="fa"></span> our {{this}} Quick Reference Card. | ||
==Terms== | ==Terms== | ||
| − | [[SS/Index|Search our complete list]] of processes, metrics, practices and terms relevant to [[SS/Index|Sales & Support]] | + | [[SS/Index|Search our complete list]] of processes, metrics, practices and terms relevant to [[SS/Index|Sales & Support]]: |
| + | * [[t:I2O]] | ||
| + | [[SS/index|More]] | ||
==Notes== | ==Notes== | ||
{{update|We would like your input on the Sales & Support domain and its metrics, processes, and practices.}} | {{update|We would like your input on the Sales & Support domain and its metrics, processes, and practices.}} | ||
The management and operation of all activities related to selling products and services and supporting customers
Download Quick Reference CardSales & Support is the business function or domain that plans and performs the day-to-day sales and customer support activities. The primary objective of Sales & Support is to create customer demand of any kind, within defined service levels and revenue objectives.
The daily operational sales and support activities are grouped in 4 level-1 Processes
OpenReference recognizes 4 major sales & support configuration strategies:
The Sell and Contract processes each have level-2 processes to support these strategies.
View our processes or download our Sales & Support Quick Reference Card.
Search Our Complete List of processes, metrics, practices and terms relevant to Sales & Support: