| Line 17: | Line 17: | ||
* [[t:CSS]] - Custom solutions, engineer-to-order | * [[t:CSS]] - Custom solutions, engineer-to-order | ||
* [[t:CRS]] - Subscriptions, renewal and recurring revenue | * [[t:CRS]] - Subscriptions, renewal and recurring revenue | ||
| − | The [[ss:S]] and [[ss:C]] processes have | + | The [[ss:S]] and [[ss:C]] processes each have level-2 processes to support these strategies. |
[[SCO|View]] our processes or [[SSO/QRC|download]] <span class="fa"></span> our {{this}} Quick Reference Card. | [[SCO|View]] our processes or [[SSO/QRC|download]] <span class="fa"></span> our {{this}} Quick Reference Card. | ||
The management and operation of all activities related to selling products and services and supporting customers
Download Quick Reference CardSales & Support is the business function or domain that plans and performs the day-to-day sales and customer support activities. The primary objective of Sales & Support is to create customer demand of any kind, within defined service levels and revenue objectives.
The daily operational sales and support activities are grouped in level-1 Processes
OpenReference recognizes major sales & support configuration strategies:
The Sell and Contract processes each have level-2 processes to support these strategies.
View our processes or download our Sales & Support Quick Reference Card.
Search Our Complete List of processes, metrics, practices and terms relevant to Sales & Support.