OpenDevelopment

The processes associated with selling product or service renewals.

This page needs to be updated. 'This is a proposed level-2 process, currently under review. We welcome your inputs. ' Please participate in the discussion at the Sell Renewal Discussion Page.

Use Cases

• Annual software licensing
• In Retail: Club membership

Inquiry-to-Order Request for Proposal

Hierarchy

ID	Name	Level	x
S	Sell	1	S
S4	Sell Renewal	2	S4
S401	Initiate Renewal	3	S401
S402	Schedule Renewal	3	S402
S403	Notify Customer	3	S403
S404	Refresh Customer Needs	3	S404
S405	Develop Solution	3	S405
S406	Present Solution	3	S406
S407	Review Feedback	3	S407

Term(s)

ID	Name	Clear	x
I2O	Inquiry-to-Order		I2O
RFP	Request for Proposal		RFP
Lead	Sales Lead		Lead

Workflow

From Input(s)	Process	Output(s) To
wf_process wf_arrow C4 Renewal Request	S4	wf_arrow wf_process Request For Renewal Proposal C4

Note: Common inputs and outputs are listed in alphabetical order. Other inputs and outputs may be required to support varying use cases.Sell Renewal Sell B40000 2