OpenDevelopment

The processes associated with establishing new contracts or extending contracts existing products and/or services (renewal). This includes exploring cross-selling and up-selling opportunities, and may result in down-selling.

This page needs to be updated. This is a proposed level-2 process, currently under review. We welcome your inputs. Please participate in the discussion at the Contract Renewal Discussion Page.

Use Cases

• Term Subscription service products
• Asset lease renewal
• Consumables contract renewal (copiers, printers)
• Membership renewal for membership organizations
• Newspaper subscriptions (print and online)
• In Retail: Membership renewal

Inquiry-to-Order Request for Proposal Request for Quote

Hierarchy

ID	Name	Level	x
C	Contract	1	C
C4	Contract Renewal	2	C4
C401	Receive Request	3	C401
C402	Develop Renewal	3	C402
C403	Present Renewal	3	C403
C404	Negotiate	3	C404
C405	Obtain Signatures	3	C405
C406	Update Contract	3	C406

Term(s)

ID	Name	Clear	x
I2O	Inquiry-to-Order		I2O
RFP	Request for Proposal		RFP
RFQ	Request for Quote		RFQ
Lead	Sales Lead		Lead

Workflow

From Input(s)	Process	Output(s) To
wf_process wf_arrow S4 Request For Renewal Proposal	C4	wf_arrow wf_process Contract D1 Contract D2 Renewal Request S4

Note: Common inputs and outputs are listed in alphabetical order. Other inputs and outputs may be required to support varying use cases.Contract Renewal Contract 3340000 2 {{{keywords}}} {{{description}}}