The activities associated with examining and qualifying the status of returned products. This includes identifying the applicable examination procedure and criteria, performing the examination and recording the results in the system of record. The returned goods may be labeled or tagged to support further processing.
Inspect, Examine is a Reverse Logistics process.
- In a Warehouse: Visual and functional qualification of the returned products
- In Retail: Visual inspection to determine if product is resolved, repackaged, returned or disposed
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Note: Common inputs and outputs are listed in alphabetical order. Other inputs and outputs may be required to support varying use cases.