Reverse Logistics is the Supply Chain Configuration Strategy that enables products to be returned to the seller or the seller's agent with the intent to perform maintenance, repair, overhaul or issue a replacement.
A common practice for businesses is to implement dedicated supply chains to manage returns. Key business drivers for Reverse Logistics supply chains include: Value recovery (Asset Efficiency), issue resolution, regulatory compliance and sustainability.
Reverse Logistics is one of the four Supply Chain Configuration Strategies: Make-to-Stock (MTS), Make-to-Order (MTO), Engineer-to-Order (ETO) and Reverse Logistics.
Alternative names include: Maintenance, Repair and Overhaul (MRO), Remanufacturing.
| ID | Name | Level | x |
|---|---|---|---|
| SCCS | Supply Chain Configuration Strategy | 1 | SCCS |
| RL | Reverse Logistics | 2 | RL |
| RL1 | Commercial Return | 3 | RL1 |
| RL2 | Byproduct Return | 3 | RL2 |
| RL3 | Quality Control Return | 3 | RL3 |
| RL4 | Surplus Return | 3 | RL4 |
| RL5 | Warranty Return | 3 | RL5 |
| RL6 | Service Return | 3 | RL6 |
| RL7 | Recall Return | 3 | RL7 |
| RL8 | End-Of-Use Return | 3 | RL8 |
| RL9 | End-Of-Life Return | 3 | RL9 |
| ID | Name | Level | x |
|---|---|---|---|
| A1 | Align Strategy | 2 | A1 |
| A103 | Segment Supply Chains | 3 | A103 |
| A113 | Identify Strategic Supply Chain Capabilities | 3 | A113 |
| A2 | Align Network | 2 | A2 |
| A209 | Define Network Solutions | 3 | A209 |
| A210 | Define To-Be Supply Chain Network | 3 | A210 |
| S4 | Source Returns | 2 | S4 |
| M4 | Re-Make | 2 | M4 |
| D4 | Deliver Returns | 2 | D4 |
| ID | Name | Clear | x |
|---|---|---|---|
| ETO | Engineer-to-Order | ETO | |
| MRO | Maintenance, Repair and Overhaul | MRO | |
| MTS | Make-to-Stock | MTS | |
| S2P | Source-to-Pay | S2P | |
| SCCS | Supply Chain Configuration Strategy | SCCS |