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The collection of processes associated with developing a projection of the realizable sales and contracts for current and future periods. This is generally based on the comparison of demand ("the forecast") and available resources. Available resources include sales staff, prospective customers in the sales pipeline ('funnel'). The sales & support operations should recognize the constraints and opportunities from:

• Sales - the Sales Plan (P2)
• Contracting - the Deal Plan (P3)
• Customer Support - the Support Plan (P4)
• Supply Chain - the Supply Plan
• Marketing - the Product Lifecycle Plan

Sales & Operations Planning integrates the Sales And Support Plan and the Supply Chain Plan.

Hierarchy

ID	Name	Level	x
P	Plan	1	P
P1	Plan Sales & Support Operations	2	P1
P101	TBD	3	P101
P102	TBD	3	P102
P103	TBD	3	P103
P104	TBD	3	P104
P105	TBD	3	P105

Workflow

From Input(s)	Process	Output(s) To
wf_process wf_arrow P2 Sales Quota	P1	wf_arrow wf_process Sales Targets P2 Sales Targets P3 Sales Targets P4

Note: Common inputs and outputs are listed in alphabetical order. Other inputs and outputs may be required to support varying use cases.Plan Sales & Support Operations Plan 3110000 2 Plan, Planning, S&OP, Sales & Support Development of the sales & support operations plan: Overall volume and value projections, gaps and corrective actions to achieve sales goals