| (One intermediate revision by the same user not shown) | |||
| Line 5: | Line 5: | ||
* Auto-renewal ([[t:HTLT]]) - Next step is generally to [[ss:C403|Submit the Renewal Offer]] to the customer | * Auto-renewal ([[t:HTLT]]) - Next step is generally to [[ss:C403|Submit the Renewal Offer]] to the customer | ||
* Personal outreach [[t:LTMT]] - Next step is typically to [[ss:S402|Develop a Renewal Offer]] | * Personal outreach [[t:LTMT]] - Next step is typically to [[ss:S402|Develop a Renewal Offer]] | ||
| − | * Formal proposal ([[t:LTHT]]) - Next step is generally to [[ss:S401|Initiate Formal Sales Renewal]] | + | * Formal proposal ([[t:LTHT]]) - Next step is generally to [[ss:S401|Initiate the Formal Sales Renewal]] process |
<ins> | <ins> | ||
[[Link::t:I2O]] | [[Link::t:I2O]] | ||
| Line 12: | Line 12: | ||
|name=Receive Request | |name=Receive Request | ||
|level=3 | |level=3 | ||
| − | |sort= | + | |sort=3340100 |
|parent=ss:C4 | |parent=ss:C4 | ||
|description=Receiving the renewal request from the customer or sales agent. This includes selecting the appropriate renewal method | |description=Receiving the renewal request from the customer or sales agent. This includes selecting the appropriate renewal method | ||
The activities associated with receiving the renewal request from the customer or sales agent. This includes recording the request, selecting the appropriate renewal method and forwarding the request to the appropriate sales agent or team or automated process.
Example renewal methods include:
| Process |
| ||||||
|---|---|---|---|---|---|---|---|---|
| C401 |
|
|||||||