| Line 21: | Line 21: | ||
|name=Source Returns | |name=Source Returns | ||
|parent=sc:S | |parent=sc:S | ||
| − | |sort= | + | |sort=5240000 |
|level=2 | |level=2 | ||
}} | }} | ||
[[Category:Supply Chain]] | [[Category:Supply Chain]] | ||
The collection of processes associated with accepting product returns. The purpose of Source Returns is to receive and evaluate product returns and make initial decisions how to resolve the reason for return. The reasons for return may differ by incident or business:
Source Returns is the S process that facilitates the Reverse Logistics Supply Chain Strategy, also known as Return supply chains.
Disposition Cycle Time Supply Chain Costs Cash Conversion Cycle Source-to-Pay
| ID | Name | Level | x |
|---|---|---|---|
| S | Source | 1 | S |
| S4 | Source Returns | 2 | S4 |
| S401 | Process Return Inquiry | 3 | S401 |
| S402 | Create Return Authorization | 3 | S402 |
| S403 | Receive | 3 | S403 |
| S404 | Unload | 3 | S404 |
| S405 | Inspect, Examine | 3 | S405 |
| S406 | Put Away | 3 | S406 |
| S407 | Transfer | 3 | S407 |
| S408 | Settle Return | 3 | S408 |
| ID | Name | Level | x |
|---|---|---|---|
| RS3 | Disposition Cycle Time | 1 | RS3 |
| CO1 | Supply Chain Costs | 1 | CO1 |
| AE1 | Cash Conversion Cycle | 1 | AE1 |