Line 3: | Line 3: | ||
{{this}} is calculated as cumulative annual (or other reporting period) order management costs | {{this}} is calculated as cumulative annual (or other reporting period) order management costs | ||
{{math|{{this}}|[[m:CO1211]]|add|[[m:CO1212]]|add|[[m:CO1213]]|add|[[m:CO1214]]}} | {{math|{{this}}|[[m:CO1211]]|add|[[m:CO1212]]|add|[[m:CO1213]]|add|[[m:CO1214]]}} | ||
− | {{where|Currency|[[m:CO1211]]||[[m:CO1212]]||[[m:CO1213]]|Total allocated annual [[t:PP&E]] costs|[[m:CO1214]]|Total allocated [[t:GRC]] costs}} | + | {{where|Currency|[[m:CO1211]]|Total annual labor costs|[[m:CO1212]]|Total allocated annual [[t:]]|[[m:CO1213]]|Total allocated annual [[t:PP&E]] costs|[[m:CO1214]]|Total allocated [[t:GRC]] costs}} |
===Benchmarking=== | ===Benchmarking=== | ||
{{this}} Ratio compares order management costs to total sales revenue for benchmarking purposes. | {{this}} Ratio compares order management costs to total sales revenue for benchmarking purposes. |
Order Management Cost measures a company’s expenses related to the creation and maintenance of orders, order documentation, customer credit and invoices. Example costs include: Order management labor cost, automation cost, property, plant & equipment cost and order management governance, risk and compliance costs.
Order Management Cost is calculated as cumulative annual (or other reporting period) order management costs
Order Management Cost | |
= | Order Management Labor Cost |
+ | Order Management Automation Cost |
+ | Order Management PP&E Cost |
+ | Order Management GRC Cost |
Order Management Cost Ratio compares order management costs to total sales revenue for benchmarking purposes.
Order Management Cost Ratio | ||||
= |
|
A lower percentage indicates better cost performance. For benchmarking purposes this metric is measured annually. For scorecards, dashboards and cockpits these a typically a rolling number of months. Discuss Contract Custom Solution
Community Importance Rating:ID | Name | Level | x |
---|---|---|---|
CO12 | Distribution Costs | 2 | CO12 |
CO121 | Order Management Cost | 3 | CO121 |
CO1211 | Order Management Labor Cost | 4 | CO1211 |
CO1212 | Order Management Automation Cost | 4 | CO1212 |
CO1213 | Order Management PP&E Cost | 4 | CO1213 |
CO1214 | Order Management GRC Cost | 4 | CO1214 |
ID | Name | Level | x |
---|---|---|---|
S401 | Process Return Inquiry | 3 | S401 |
S402 | Create Return Authorization | 3 | S402 |
S408 | Settle Return | 3 | S408 |
D101 | Process Inquiry | 3 | D101 |
D102 | Create Order | 3 | D102 |
D103 | Reserve Inventory | 3 | D103 |
D105 | Invoice | 3 | D105 |
D201 | Process Inquiry | 3 | D201 |
D202 | Validate & Create Order | 3 | D202 |
D203 | Route & Schedule Order | 3 | D203 |
D205 | Invoice | 3 | D205 |
D301 | Receive Request for Proposal | 3 | D301 |
D302 | Develop & Present Proposal | 3 | D302 |
D303 | Create Project Order | 3 | D303 |
D304 | Schedule Project Resources | 3 | D304 |
D305 | Schedule Delivery & Installation | 3 | D305 |
D306 | Invoice | 3 | D306 |