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The processes associated with order management and order fulfillment for stocked products. This includes order creation, scheduling, transportation scheduling, order picking, packing, shipping and invoicing. Deliver-From-Stock is the Deliver process that facilitates the MTS Supply Chain Strategy. This typically means that for planning purposes demand is aggregated and replenished as generic* stock.

Use Cases

• Generic products, non-serialized** or where serialized stock is assigned to orders during order picking
• In a call center: Inquiries and Order entry
• In a Warehouse: Order picking, packing and shipping for generic stocked items
• In a Retail store: Shopping and check-out for stocked items

Deliver-From-Stock processes are recommended for businesses where customers do not accept long order cycle times and/or stock-outs: retail, spare parts. Deliver-From-Stock is not a good fit for configurable or specialty products as these products generally require order traceability through the product sourcing, make and delivery processes.

Notes

Deliver-From-Stock may be considered a Push-process as product is positioned in the ship-from location based on planning data. Planning data examples include: min/max replenishment, demand forecasts, seasonality forecasts.

*) Generic stock means that products are received in stock by item number. Typically orders will be allocated specific stock during the pick, pack and ship activities.

**) Serialized may have different names in different industries: lot numbers, batch numbers, serial numbers Perfect Order Ratio Order Cycle Time Order Fill Rate Deliver Cycle Time Orders Damage Free Ratio Orders On-time Ratio Orders In-full Ratio Error-free Documentation Ratio Order Fill Rate Order Processing Delays Supply Chain Costs Distribution Costs Cash Conversion Cycle Days Receivables Outstanding Days of Inventory Quote-to-Cash Order-to-Cash

Hierarchy

ID	Name	Level	x
D	Deliver	1	D
D1	Deliver-From-Stock	2	D1
D101	Process Inquiry	3	D101
D102	Create Order	3	D102
D103	Reserve Inventory	3	D103
D104	Schedule Transportation	3	D104
D105	Invoice	3	D105
D106	Put Away	3	D106
D107	Pick	3	D107
D108	Pack	3	D108
D109	Load	3	D109
D110	Ship	3	D110

Metric(s)

ID	Name	Level	x
DP1	Perfect Order Ratio	1	DP1
DP11	Orders Damage Free Ratio	2	DP11
DP13	Orders On-time Ratio	2	DP13
DP14	Orders In-full Ratio	2	DP14
DP15	Error-free Documentation Ratio	2	DP15
RS1	Order Cycle Time	1	RS1
RS12	Deliver Cycle Time	2	RS12
RS2	Order Fill Rate	1	RS2
RS22	Order Processing Delays	2	RS22
CO1	Supply Chain Costs	1	CO1
CO12	Distribution Costs	2	CO12
AE1	Cash Conversion Cycle	1	AE1
AE11	Days Receivables Outstanding	2	AE11
AE12	Days of Inventory	2	AE12
SD1	Environmental Sustainability Ratio	1	SD1
SD11	Intake Sustainability Ratio	2	SD11
SD12	Recovery Ratio	2	SD12
SD13	Output Sustainability Ratio	2	SD13

Term(s)

ID	Name	Clear	x
MTS	Make-to-Stock		MTS
O2C	Order-to-Cash		O2C
Q2C	Quote-to-Cash		Q2C

Workflow

From Input(s)	Process	Output(s) To
wf_process wf_arrow C1 Contract C2 Contract C4 Contract M4 Remanufactured Product M1 Generic Stock S1 Generic Stock S* Purchase Order S* Proof Of Delivery	D1	wf_arrow wf_process Order Acknowledgment S* Advance Shipment Notice S* Product Delivery S* Invoice S* Order Confirmation S* Delivery Schedule P4

Note: Common inputs and outputs are listed in alphabetical order. Other inputs and outputs may be required to support varying use cases.Deliver-From-Stock Deliver 5410000 2 {{{keywords}}} {{{description}}}