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* In a manufacturing plant: Ordering and receiving materials required for producti
* In a [[t:WHSE]]: Receiving goods from a factory or supplier
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...orders and invoice customers. Customers generally primarily interact with a supply chain through {{this}} processes.
* In a manufacturing plant: Replenishment shipments to a [[Link::t:DC|Distribution Center (DC)]]
2 KB (235 words) - 16:48, 8 December 2021
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...inventories of generic products. The intention of {{this}} is to maintain a pre-determined level of inventory for these materials, semi-finished produc
{{this}} is a [[Link::t:MTS]] process.
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Typically {{this}} is a low touch process. Contracts need to be pre-established, suppliers and vend
...e supplier selection if dual or multi-sourcing strategies are in place for a material. Supplier contracts and selection criteria/rules must be pre-estab
2 KB (221 words) - 15:31, 27 October 2021
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...erwork, weighing in, providing directions to the unloading area, assigning a position in the unloading queue and parking the vehicle/container/rail car
* In a manufacturing plant: Bulk truck weighing in (receiving)
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* Standard unloading a truck onto the receiving dock
* In an airport: Unloading air containers from a plane
2 KB (235 words) - 15:42, 27 October 2021
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...overning the purchase. This may include taking samples, sending samples to a laboratory, placing product in logical or physical quarantine (inventory bl
Inspection may occur on all products on a delivery or on a sample.
1 KB (181 words) - 15:41, 27 October 2021
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...ement of product (materials, semi-finished product, goods, merchandize) to a storage location. This includes determining the optimal storage location, a
* In a [[t:WHSE]]: Automated rack storage
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...of product (goods, materials) to a process requesting replenishment. E.g. a request to replenish production line stock. This includes scheduling the tr
...eric Stock]] (unrestricted stock) unless picked, assigned and received for a specific (production) order.
1 KB (200 words) - 15:41, 27 October 2021
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...ource-to-Replenish]] and [[sc:S2]] contracts the verification typically is a standardized, repeatable process. [[sc:S3|Source-to-Engineering-Order]] may
* In a tolling arrangement: Receiving, verifying and approving the invoices for to
1 KB (187 words) - 15:41, 27 October 2021
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* In a remanufacturing center: Products returned for remanufacturing, repair, or r
* In a [[t:WHSE]]: Returned goods from customers or stores awaiting further proces
1 KB (155 words) - 05:41, 27 October 2021
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{{this}} is a [[t:RL]] process.
* In a Call Center: Responding to customer calls regarding return processes
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...nd/or customer meet return authorization criteria and conditions, creating a return (material) authorization ('[[Link::t:RMA|RMA]]' or 'RA') and issuing
{{this}} is a [[t:RL]] process.
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{{this}} is a [[t:RL]] process.
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{{this}} is a [[t:RL]] process.
* In a [[t:WHSE]]: Visual and functional qualification of the returned products
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...product (assets, materials, semi-finished product, goods, merchandize) to a storage location. This includes determining the optimal storage location, a
* In a [[t:WHSE]]: Storing materials awaiting repair
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{{this}} is a [[t:RL]] process.
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* Processing a refund
* Requesting a replacement product
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The activities associated with receiving a return delivery. This includes the operator of the vehicle reporting to the
{{this}} is a [[t:RL]] process. The receipt of the product or asset is recorded. Dependin
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...cts to support actual and forecasted demand for a given period and achieve a planned level of inventory or no inventory.
...e aggregate level). A customer order cancellation may or may not result in a change in production orders.
2 KB (270 words) - 18:58, 8 December 2021
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This is a [[sc:M1]] process; Demand is aggregated to optimal quantities to produce. P
This process is generally supported by a [[Link::t:SFCS]] or [[t:MES]].
2 KB (279 words) - 15:24, 27 October 2021
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...lysts, packaging materials and/or semi-finished goods to a staging area or a production location (line, station, cell, unit or vessel). This may include
* Inventory pull request for a production order
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* Assembly activities performed in a station on an assembly line
* Assembling part of a product or a complete product in a production cell
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...production process. This includes identifying the testing process, taking a sample of the material, transporting the sample or the material to the test
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...ry insert the packaged product in group packaging (e.g. bottled liquids in a carton).
...ts to appeal to the customer. This type of packaging is typically added in a [[sc:M]] process
2 KB (326 words) - 15:24, 27 October 2021
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* Decision to sell scrap to a broker or grey market
1 KB (186 words) - 15:25, 27 October 2021
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* Internal transport to a manufacturing warehouse or shipping dock
* Pumping a newly produced chemical to a holding tank
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...}} represents the processes associated with bringing a product or asset in a like-new or operating condition and can performed anywhere:
* At a dedicated location operated by the original manufacturer
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* In a call center: Inquiries and Order entry
* In a [[t:WHSE]]: Order picking, packing and shipping for generic stocked items
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The collection of processes associated with developing a projection of the realizable throughput and revenue for current and future
...supply chains may not operate Make processes and therefore may not require a ([[sc:M]]) Production Plan.
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The collection of processes associated with developing a comprehensive plan to source materials, semi-finished products, finished pr
A requirements planning process is based on three dimensions:
2 KB (276 words) - 05:39, 27 October 2021
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The activities associated with developing a comprehensive plan to deliver goods and services to customers to support th
* In a distribution center: Calculate monthly/weekly staffing requirements (pick,
2 KB (283 words) - 05:39, 27 October 2021
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Balancing is a process of matching demand to supply. The output of balancing are three lis
...time and/or product specific constraints. {{OR}} recognizes scheduling as a subset of Execution processes ([[sc:S]], [[sc:M]] and [[sc:D]] for supply c
2 KB (355 words) - 05:43, 27 October 2021
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...the information in the related system of record and printing or retrieving a pre-approved return authorization.
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...sportation mode, identification/selection of service provider, issuance of a request for transportation services and/or booking transportation. Typicall
* In a [[t:WHSE]]: Scheduling a return load with the supplier's carrier
1 KB (211 words) - 16:52, 8 February 2023
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...g return authorization, preparing returns shipment and shipping product or a component to the original [[t:Seller|Seller]] or [[t:Manufacturer|Manufactu
* Returning a part or the complete product to the supplying plant for further processing
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...on of [[t:SM|transportation mode]], [[t:LSP|service provider]] and issuing a request for transportation services. This may include determining optimal [
...complete the order may be updated with the latest delivery information and a notification ([[t:Schedule Change|Schedule Change]]) may be send to the dis
2 KB (296 words) - 16:48, 8 February 2023
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...ed with the selection of transportation mode, service provider and issuing a request for transportation services. This may include determining optimal t
...complete the order may be updated with the latest delivery information and a notification ([[t:Schedule Change|Schedule Change]]) may be send to the sen
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* Receiving a refund
* Returning the product and receiving a replacement
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* Loading product in a container or vehicle
* Loading containers on a vehicle, plane, ship
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* Forecast adjustments when the S&OP process indicates a demand shortage
...e decision-making activities if a [[Link::t:SDF|Statistical Forecast]] and a [[Link::t:CSF|Customer Forecast]] exist and present different data.
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* Products sourced or made upon receipt of a customer order, identifiable for such order
* In a call center: Inquiries and product configuration and order entry
2 KB (363 words) - 19:01, 8 December 2021
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...trategy]]. This typically means that orders are approached and executed as a project.
* Special projects, developed to a single customer specification
2 KB (221 words) - 19:01, 8 December 2021
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...rough the manufacturing process. A customer order cancellation will impact a specific production order directly.
1 KB (221 words) - 18:59, 8 December 2021
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...product; quotation of the total cost (price and transportation costs) for a delivery under an existing contract or general terms and conditions
...] parties. This relationship is in many industries established by means of a contract. {{this}} generally occurs after such relationship is established.
1 KB (188 words) - 14:53, 27 October 2021
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...tem numbers. In many use cases this process is initiated by the receipt of a purchase order from the customer.
* Replacement product order entry for a customer return
1 KB (225 words) - 16:41, 8 February 2023
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...ayment draw process. For example settling a credit card payment or drawing a [[Link::t:LC|Letter of Credit]].
* Issuing a commercial invoice for tax declaration purposes
1 KB (182 words) - 14:44, 27 October 2021
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...ayment draw process. For example settling a credit card payment or drawing a [[Link::t:LC|Letter of Credit]].
* Issuing a commercial invoice for tax declaration purposes
1 KB (172 words) - 14:24, 27 October 2021
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...this may include triggering the payment draw process. For example drawing a [[Link::t:LC|Letter of Credit]].
* Issuing a project pre-payment invoice
1 KB (149 words) - 14:30, 27 October 2021
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* Loading product in a container of vehicle
* Loading containers on a vehicle, plane, ship
2 KB (226 words) - 16:54, 8 February 2023
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* Loading product in a container of vehicle
* Loading containers on a vehicle, plane, ship
1 KB (211 words) - 16:54, 8 February 2023
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* Loading product in a container or vehicle
* Loading containers on a vehicle, plane, ship
2 KB (223 words) - 16:55, 8 February 2023
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* In a factory: Transport to a warehouse, distribution center, factory or customer
* In a [[t:WHSE]]: Transport to a factory, store or customer
2 KB (288 words) - 16:56, 8 February 2023
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* In a factory: Customer direct shipments
* In a [[t:WHSE]]: Transport to a store (e.g. ([[Link::t:SOS]]) or customer
2 KB (314 words) - 16:56, 8 February 2023
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...e [[t:Shipper|Shipper]] may describe the total multi-leg transportation as a single process. The [[t:Carrier|Carrier]] or carriers process the shipment
2 KB (285 words) - 16:57, 8 February 2023
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...ent to [[t:Lessor|Lessor]] (e.g. equipment, freight containers, pallets in a pallet-pool)
* In a manufacturing plant: Component return shipment (e.g. [[t:Buy|Buy]] part fai
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* Pumping product into a silo or tank
* Putting away product in a bin on a shelf or pallet location
2 KB (303 words) - 14:44, 27 October 2021
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...hat product is pickable may take place at different times. This means that a product may be in the storage location from where picks take place, but may
1 KB (176 words) - 16:58, 8 February 2023
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...the pick process, and may include finding alternative products in case of a stock-out or recording the lot numbers or serial numbers picked on the orde
Typically items to pick are grouped according to a Pick Policy. Generally accepted pick policies include:
2 KB (386 words) - 16:54, 8 February 2023
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* Stacking, shrink-wrapping and labeling a pallet with odd-sized items for an order
...cking items in a shipping box, adding peanuts, taping the box and applying a shipping label
2 KB (289 words) - 16:53, 8 February 2023
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...red with reference to the order and need to be picked accordingly. Linking a specific product, its lot number or its serial number to the order typicall
No {{this}} is required in a [[t:DC|distribution Center]] or warehouse if the product is [[sc:S203|Recei
2 KB (234 words) - 16:54, 8 February 2023
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...red with reference to the order and need to be picked accordingly. Linking a specific product, its lot number or its serial number to the order takes pl
* Preparing a project installation
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Customization describes a Manufacturing process that requires information provided by the customer to
* In a [[t:WHSE]]: Breaking bulk*
2 KB (294 words) - 16:48, 8 December 2021
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...finished goods, goods, products, merchandize) or services specifically for a [[t:SO]] or [[t:WO]]. This may include approving [[Link::t:REQ|Purchase Req
* [[t:STO]] between plants or warehouses for a specific [[t:SO]]
1 KB (176 words) - 15:40, 27 October 2021
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* Processing a [[Link::t:Quote|Quote]] for product; Price, lead time
* Processing a [[Link::t:Quote|Quote]] for a configurable product; Configuration, price, lead time
1 KB (200 words) - 14:23, 27 October 2021
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...tem numbers. In many use cases this process is initiated by the receipt of a purchase order from the customer.
* Replacement product order entry for a customer return
2 KB (256 words) - 16:49, 8 February 2023
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...ing the delivery date for the order (scheduling). This may include placing a request or order for product to the supplying entity (manufacturing or sour
* Fixed lead time = A date is assigned based on a service level
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* Picking products to be send to a repair center
Picking in a [[t:RL]] supply chain is typically different from [[t:MTS]], [[t:MTO]], and
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* Stacking, shrink-wrapping and labeling a pallet with odd-sized items for return
* At home: Packing items in a shipping box, adding filler, taping the box and applying the return label
1 KB (149 words) - 16:56, 8 February 2023
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...hat product is pickable may take place at different times. This means that a product may be in the storage location from where picks take place, but may
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...ng itself may be, in part or as a whole, the [[t:ETO]] service provided to a customer.
2 KB (265 words) - 16:55, 8 February 2023
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...delivery date for the project order (scheduling). This may include placing a request or order for product or resources on the supplying entity (manufact
* Allocating order-engineering, production and installation resources to a project
1 KB (147 words) - 16:51, 8 February 2023
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...tem numbers. In many use cases this process is initiated by the receipt of a purchase order from the customer and the internally developed proposal.
1 KB (202 words) - 16:51, 8 February 2023
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...ces and the selection of transportation mode, service provider and issuing a request for transportation services for product. This may include determini
...complete the order may be updated with the latest delivery information and a notification may be send to the resources, transportation parties and/or th
2 KB (232 words) - 16:51, 8 February 2023
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...electing which [[t:RFP|RFP's]] to respond to and may include responding to a [[Link::t:PQQ|Pre-Qualification Questionnaire]].
626 bytes (97 words) - 14:28, 27 October 2021
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...ities associated with planning the design, documentation and submission of a proposal for products or services to the prospective customer. This include
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Typically a key deliverable of this process is a [[Link::t:CP]].
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...with developing a commodity or category strategy for purchased materials. A Commodity or category strategy is based on the [[t:CP]] and [[Link::t:SMA|s
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...evaluating and selecting potential suppliers. For each potential supplier a supplier profile is developed to enable data-driven decisions. This may inc
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Tendering works best in a buyers market after above prerequisites are met.
Selection of a supplier is generally based on multiple criteria, of which price is one. Ot
2 KB (224 words) - 15:30, 27 October 2021
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* Agree on a fair price for product or service - how much
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...s may include requesting a formal legal review of the contract language by a qualified legal expert.
In general a purchase contract consists of four basic elements:
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* Work orders to repair a customer asset
* Work orders to repair a product for sale as 'refurbished'
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* Internal transport to a manufacturing warehouse or shipping dock
* Transfer of a customer asset to shipping/logistics
1 KB (195 words) - 14:22, 27 October 2021
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* For a lease or asset pooling operation: Schedule reconditioning activities
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The activities associated with scheduling individual deliveries on a purchase order. This may include sending orders, schedule requests, special
* Negotiating a delivery schedule with a [[t:Seller|Supplier]]
1 KB (156 words) - 15:40, 27 October 2021
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...erwork, weighing in, providing directions to the unloading area, assigning a position in the unloading queue and parking or queueing the vehicle, contai
* In a manufacturing plant: Bulk truck weighing in
1 KB (205 words) - 15:40, 27 October 2021
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...overning the purchase. This may include taking samples, sending samples to a laboratory, placing product in logical or physical quarantine (inventory bl
Inspection may occur on all products on a delivery or on a sample.
1 KB (221 words) - 15:40, 27 October 2021
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...ement of product (materials, semi-finished product, goods, merchandize) to a storage location. This includes determining the optimal storage location, a
...rack the order specifics. This requires the inventory to be recorded using a reference to the purchase order number, production order number or customer
2 KB (259 words) - 15:39, 27 October 2021
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...ing [[sc:S2]] processes are [[Link::t:SOS|Sales Order Stock]]: sourced for a specific customer order and/or production order.
* In a factory: Moving configurable semi-finished products (sub assemblies) to the
1 KB (193 words) - 15:39, 27 October 2021
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...ource-to-Replenish]] and [[sc:S2]] contracts the verification typically is a standardized, repeatable process. [[sc:S3|Source-to-Engineering-Order]] may
* In a tolling arrangement: Receiving, verifying and approving the invoices for to
2 KB (205 words) - 15:39, 27 October 2021
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An important part of a [[sc:S2]] process is the ability to track the order specifics. This require
* Standard process of unloading a truck onto the receiving dock
2 KB (241 words) - 15:40, 27 October 2021
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...imarily focuses on schedule adherence (as a change in the schedule impacts a customer order directly).
This process is generally supported by a [[Link::t:SFCS|Shop Floor Control System]] or [[Link::t:MES|Manufacturing E
1 KB (184 words) - 15:13, 27 October 2021
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* Internal transport to a manufacturing warehouse or shipping dock
1 KB (163 words) - 15:14, 27 October 2021
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...rce intensive version of the [[sc:M|Make]] processes and are therefore not a good fit for low margin products.
2 KB (278 words) - 18:59, 8 December 2021
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The collection of processes associated with developing a comprehensive plan to make products and service to support the supply chain
* In a repair/refurbishment center: Capacity planning
2 KB (251 words) - 05:39, 27 October 2021
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...schedule and execute the Make activities. Make-To-Order processes require a production order or work order linked specifically to an order in the Deliv
...h individual Order ([[t:SO]] or [[t:STO|Stock Transfer Order]]) results in a unique [[Link::t:WO|Production Order]]. Planning and scheduling primarily f
1 KB (213 words) - 15:13, 27 October 2021
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...t initially scheduled at the time of order entry. Orders generally do have a Requested Delivery Date. Current and Original Scheduled dates are typically
1 KB (177 words) - 15:46, 27 October 2021
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The activities associated with determining a Delivery Plan based on available demand and on-hand inventory, supplier sch
The output of this process is a projection of the delivery volumes by date (orders and forecasted orders sc
1 KB (166 words) - 21:38, 8 February 2023
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...his is typically not necessary. However hybrid business models exist where a third party perform the [[sc:S|Source]] and [[sc:M]] processes except for o
1 KB (174 words) - 15:48, 27 October 2021
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The activities associated with determining a sourcing plan based on available demand and on-hand inventory, supplier sch
1 KB (163 words) - 15:47, 27 October 2021
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...r demand, utilization of resources and maximizing revenues and margins for a supply chain
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...with the supplying party, new material numbers may need to be created, and a specific reference or customer order detail is exchanged with the supplying
* Ordering specialized services applicable to a single customer project
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...xplicit -identifiable- downstream demand: Demand is <u>not</u> aggregated. A specific reference or customer order detail is exchanged with the supplying
{{this}} is a [[Link::t:MTO|Make-to-Order]] process.
2 KB (216 words) - 16:51, 8 December 2021
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.... This may include issuing materials explicitly sourced ([[sc:S2|S2]]) for a specific [[t:WO|Production Order]] and recording the [[Link::t:GI|Goods Iss
1 KB (162 words) - 15:13, 27 October 2021
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* Internal transport to a manufacturing warehouse or shipping dock
* Formal release of custom product to a manufacturing warehouse/logistics
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...ource-to-Replenish]] and [[sc:S2]] contracts the verification typically is a standardized, repeatable process. [[sc:S3|Source-to-Engineering-Order]] may
The actual disbursement of funds is a financial process. The {{this}} process is an operational validation that t
1 KB (176 words) - 15:37, 27 October 2021
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...associated with receiving, reviewing, and recording a [[Link::t:RFP]] from a lead or customer.
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The processes associated with developing a proposal, negotiation and closing customer contracts.
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The activities associated with formally initiating the development of a proposal, identifying proposal development team and reviewing the customer
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The activities associated with developing a formal response to the customer inquiry, [[t:RFQ|Request for Quotation]], o
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...cts, sub-assemblies or semi-finished products. The product is produced for a specific [[t:SO|Customer Order]]. Production volumes are determined by the
* Producing a customer-specific sub-assembly for a [[t:ATO|Assemble-To-Order]] production order (e.g. trimming the engine for
1 KB (166 words) - 15:13, 27 October 2021
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...production process. This includes identifying the testing process, taking a sample of the material, transporting the sample or the material to the test
900 bytes (130 words) - 15:13, 27 October 2021
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...ry insert the packaged product in group packaging (e.g. bottled liquids in a carton).
...ts to appeal to the customer. This type of packaging is typically added in a [[sc:M]] process
2 KB (322 words) - 15:14, 27 October 2021
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* Decision to sell scrap to a broker or grey market
1 KB (187 words) - 15:14, 27 October 2021
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...y be an important process as it partially determines the value capture of a returned product or asset.
* Decision to sell defective products to a broker or grey market
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...ssuing the product to be repaired, remanufactured, serviced or recycled to a production location (line, station, cell, unit or vessel). This may include
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...d analyzing the results of testing. The outcome of the {{this}} process is a list of corrective actions required to return the product or asset to the d
* Measuring key characteristics of the product (e.g. properties of a chemical or material)
1 KB (203 words) - 14:20, 27 October 2021
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...with issuing replacement parts, ingredients and/or packaging materials to a production location (line, station, cell, unit or vessel). This may include
* Requesting a replacement part for a repair
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...h, service or recycle the product or asset. The outcome of this process is a product or asset that is restored to the desired state ready for inspection
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...4|Re-Make]] process. This includes identifying the testing process, taking a sample of the material, transporting the sample or the material to the test
The outcome of the {{this}} process is a quality inspection pass or fail or a return to further [[sc:M404|Examination]].
1 KB (167 words) - 14:21, 27 October 2021
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...ecute the [[t:ETO]] [[sc:M3|Make]] activities. [[t:ETO]] processes require a [[t:WO|Project Order or Work Order]] linked specifically to an order in the
...s not aggregated, each individual Order ([[t:SO]] or [[t:STO]]) results in a unique [[Link::t:WO|Project Order]]*. Creation of the order may include cre
2 KB (233 words) - 15:07, 27 October 2021
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...d compliance of the operation of the supply chain activities. Governing is a management process performed at agreed frequency using standard reports and
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...ng, evaluating and selecting potential suppliers. This may include issuing a [[Link::t:RFQ|Request for Quote]], [[Link::t:RFP|Request for Product]], or
...e]] activities in response to engineering orders, they are not intended as a replacement of [[sc:S0|Strategic Sourcing]] processes or product developmen
1 KB (160 words) - 15:39, 27 October 2021
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The activities associated with creating a [[t:PO]] or [[t:STO]] for materials (parts, ingredients, semi-finished good
* [[t:STO]] between plants or warehouses for a specific [[t:SO]]
1 KB (208 words) - 15:39, 27 October 2021
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...ighing in, providing special instructions to the unloading area, assigning a position in the unloading queue and parking or queueing the vehicle, contai
...ighing in, providing special instructions to the unloading area, assigning a position in the unloading queue and parking or queueing the vehicle, contai
1 KB (212 words) - 15:38, 27 October 2021
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* Offloading a container
* Unloading goods from a container
1 KB (195 words) - 15:38, 27 October 2021
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...r Stock|Sales Order Stock]]: sourced based on a specification derived from a specific [[t:SO|Customer Order]] and/or [[t:WO|Production Order]].
1 KB (168 words) - 15:38, 27 October 2021
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...overning the purchase. This may include taking samples, sending samples to a laboratory, placing product in logical or physical quarantine (inventory bl
Inspection may occur on all products on a delivery or on a sample. [[sc:S3]] may require custom inspection procedures or criteria deri
1 KB (165 words) - 15:38, 27 October 2021
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...ement of product (materials, semi-finished product, goods, merchandize) to a storage location. This includes determining the optimal storage location, a
...f [[sc:S308]] and [[sc:M]]. For such use cases the put away may consist of a notification only (ready for transfer).
1 KB (185 words) - 15:38, 27 October 2021
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The activities associated with developing a production schedule. This includes validating material and production resou
This is a [[sc:M3|Make-to-Engineering-Order]] process; Customer orders are the only t
1 KB (162 words) - 15:08, 27 October 2021
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This is a [[sc:M3|Make-to-Engineering-Order]] process; Special instructions or regula
1 KB (195 words) - 15:12, 27 October 2021
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...ry insert the packaged product in group packaging (e.g. bottled liquids in a carton).
...ts to appeal to the customer. This type of packaging is typically added in a [[sc:M]] process
2 KB (349 words) - 15:12, 27 October 2021
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...b-assemblies or custom semi-finished products. The product is produced for a specific [[t:SO|Customer Order]] based on the order-engineering for this or
* Producing a order-engineered sub-assembly for a production order (e.g. trimming the engine for an [[t:ETO]] truck
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...production process. This includes identifying the testing process, taking a sample of the material, transporting the sample or the material to the test
This is a [[sc:M3|Make-to-Engineering-Order]] process; Special instructions or regula
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...materials, subassemblies, and/or semi-finished goods to a staging area or a production location (line, station, cell, unit or vessel. This includes iss
This is a [[sc:M3|Make-to-Engineering-Order]] process; Special materials, packaging o
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...rerun of [[sc:P203|Calculate Sourcing Plan]] with the intention to achieve a more favorable Sourcing Plan.
...ess may include [[Link::t:REQ|Purchase Requisition]]s for internal use and a formal forecast for internal and/or external suppliers.
883 bytes (124 words) - 15:47, 27 October 2021
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...n of [[sc:P403|Calculate Distribution Plan]] with the intention to achieve a more favorable Distribution Plan.
...narios triggering a rerun of a recalculation with the intention to achieve a more favorable Distribution Plan
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|parent=sc:A
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|parent=sc:A
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The activities associated with dividing a business into subsets ('supply chains') of product/market combinations that
...on Matrix]]. A tool for grouping, visualizing, structuring the analysis of a business and determining the supply chains required to meet customer expect
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|parent=sc:A
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...ation Matrix template]][[Link::t:SPM|Supply Chain Prioritization Matrix]]: A tool to order supply chains according to relevance, and to facilitate the s
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...le:OR-SWOT.png|thumb|SWOT Matrix template]][[Link::t:SWOT|SWOT Analysis]]: A standard method to describe and analyze the key internal and external facto
...LE.png|thumb|PESTLE Matrix template]][[Link::t:PESTLE|PEST(LE) Analysis]]: A standard method to document and analyze external influences organized in 4
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* Approver (A)
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...tool for visualizing and structuring the analysis of market priorities of a business. The matrix analysis the relative importance of 4-7 performance at
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...container for later benchmarking comparisons. Each scorecard is built from a subset of hundreds of {{OR}} metrics.
...hains is the use of [[t:BSC|Balanced Scorecards]]. A [[t:BSC]] consists of a limited number of agreed, well-defined metrics, categorized by business per
3 KB (398 words) - 19:05, 17 November 2021
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...nchmarking), or external competitive data (competitive benchmarking), with a goal of understanding potential [[Link::t:KPI]] targets, and gaps in perfor
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A [[Link::t:RACI]] chart defines roles and responsibilities for supply chain
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...ing practices that are considered strategic supply chain capabilities for a given supply chain.
...ilities. Feedback from Align Network processes may include alternatives if a strategic capability can be achieved using more appropriate practices. [[Ca
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An organization's business plan provides a communication vehicle that structures the thinking about vision, mission, a
...ed method to analyze the business plans is developing the [[Link::t:BMC]]: A shared language for describing, visualizing, assessing and changing busines
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...ain discovery is to identify all existing material or service flows within a business and serve as the input to the supply chain segmentation process.
[[File:OR-SCO.png|thumb|Supply Chain Outline template]][[Link::t:SCO]]: A template for summarizing end-to-end, upstream and/or downstream supply chai
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* A timeline
...s: management communication, business policies updates and/or establishing a task force (project team).
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Typical tools to define and document a network are:
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...nformation flows. The purpose of Network Process Flow Definition is to get a comprehensive understanding of the high level work and information flows in
...ain, not just a single entity or node. Material flow maps connect nodes of a supply chain, Thread diagrams connects processes. Thread diagrams can help
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...th the collection, validation and comparison of network-level practices to a baseline for standardization. This includes assessing the maturity (read: l
...also assesses the maturity of the process category as a whole and provides a starting point for assessing potential improvements on supply chain process
1 KB (164 words) - 16:06, 27 October 2021
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...y updating such strategy, as Align Strategy is intended to be performed as a repeatable (annual) process.
This process is generally concluded with a management meeting or sponsor and stakeholder meeting where the strategy is
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...s. It serves as a first pass of performance analysis/root causing. This is a collection of (heuristic) calculations/tools.
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...and documenting comprehensive process information for detailed analysis of a process
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A RACI chart defines roles and responsibilities for supply chains for the pur
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...llection, validation and comparison of detailed process-level practices to a baseline for standardization. This includes assessing the maturity (read: l
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The activities associated with developing a hypothesis and data collection plan, data collection, sorting, grouping and
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...d in organization structures (who reports to whom), but this is not always a requirement. It is important to agree and document how changes to performan
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...nges required to support the process change. The output of such process is a [[SRD|System Requirements Document]] (SRD) and is out of scope for SCM proc
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The activities associated with developing a high level plan which includes changes to processes and the supply chain ne
This is generally concluded by a (series of) management or sponsor and stakeholder meeting(s) to ensure buy-
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Each solution will be evaluated against a set of business rules and business and supply chain strategy. Only solution
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...lt in feedback to the [[sc:A209|Network Solution Definition]] process that a solution cannot be implemented as defined.
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This is generally concluded by a (series of) management or sponsor and stakeholder meeting(s) to ensure buy-
...are still aligned with the business and supply chain strategies as well as a final review with all stakeholders of the proposed changes.
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...n processes. The supply chain technology architecture is typically part of a larger IT or Enterprise architecture.
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...the competencies required to operate the supply chain. Typical elements of a competency development plan include: Training, Hiring and Redeployment.
Each of these elements have a cost associated with executing the plan.
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The activities associated with determining a production plan based on demand, on-hand inventory, scheduled completions a
|description=Determining a production plan based on demand, on-hand inventory, scheduled completions a
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A [[link::t:RBS]] is a recommended tool to classify risks. It provides a standardized structure to guide risk classification. Typical classes includ
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A typical deliverable of this process is to create and classify new entries i
...affect your business or its results. This includes establishing entries in a risk register or log
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...the potential consequences and the factors that affect the consequences of a particular [[Link::t:Risk]] (determine Impact) and assessing the likelihood
A typical deliverable of this process is to update the Probability and Impact
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...consequence or impact). These controls serve as barriers. It is considered a [[Practice|Best Practice]] to implement multiple barriers or controls for e
A common approach to identification of risk responses is known as the Four-Ts
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...e of the risk event; Eliminate the risk completely. Examples include: Move a warehouse outside the risk area (earthquake, congestion), exit the market.
* '''Loss Prevention''' A risk treatment strategy attempting to minimize the losses by addressing the
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...ing statistical techniques and/or interviews to identify the root cause of a gap in performance. This may include manual data collection, brain storming
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...important. This may include obtaining agreement and/or funding to initiate a formal improvement project - where applicable.
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...mance gap. This may include obtaining agreement and/or funding to initiate a formal improvement project - where applicable.
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The activities associated with developing a process to monitor progress of the improvement program and actively monitor
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...run of [[sc:P303|Calculate Production Plan]] with the intention to achieve a more favorable Production Plan.
...xternal use (e.g. [[t:Toller|Tolling Partner]] or Outsourcing Partner) and a formal forecast for internal and/or external suppliers.
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...ives, processes, assets and resources to support the products and services a business intends to serve its customers.
...ives, processes, assets and resources to support the products and services a business intends to serve its customers
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{{this}} measures the average period it takes a company to acquire and sell Inventory, collect Receivables and pay Payables
{{where|Days (Calendar days)|[[m:AE11]] = The average number of days it takes a company to collect cash generated from sales
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The Fixed Asset Turns is a ratio that measures a company's ability to generate net sales from the investments made in [[Link
...ates that the company is making more effective use of its existing assets. A lower ratio is an indicator either of low sales or that the business has ov
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...d execute customer orders (i.e. generate revenue). {{this}} is measured as a percentage of revenue for the same period.
...n be influenced by fixed assets decisions for example: Assets acquired via a short term lease are operating expenses, thus increasing costs, but improvi
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...centage of orders delivered on-time, in-full, undamaged and defect free as a percentage of the total orders delivered.
...products and services as promised. A lower percentage is an indicator that a higher percentage of deliveries require one or more corrective actions whic
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...re planning is mainly focused on establishing capacity. Planning will have a direct impact on {{this}} if or when capacity is or becomes the primary con
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...d time service levels in their planning and execution processes and can be a competitive advantage. {{this}} is typically used for supply chains where s
...nline) retailer. A key challenge exists for businesses where the impact of a stock-out cannot be recorded by evaluating customer orders.
2 KB (288 words) - 16:26, 8 December 2021
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...ires both product and packaging to be free of damage. A damaged product is a product that has exterior damage and typically functions as expected. Damag
A higher percentage results in less corrective actions, such as discounts, re
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...y to deliver products and services without defects. A defective product is a product that does not function as promised. Defects are generally caused by
...entified as defective at the time of receipt, inspection or consumption in a production process or by the user.
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...t the customer requested (including unrealistic requests). It does measure a company's order promising accuracy.
A higher percentage results in less corrective actions, such as returns, late
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A higher percentage results in less handling, shipments and customer complain
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...ecord and report all support events required to correct paperwork. If such a support event is recorded for an order than the 'Error-free Documents' abov
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Generally this is a set number of days if planning processes are driven by a planning calendar.
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...the supply (for example the date/time on the manufacturing completion for a [[t:Make|Make]] product)
...supply (for example the date/time on the [[t:PR|Purchase Requisition]] for a [[t:Buy|Buy]] product)
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...supply (for example the date/time on the [[t:PR|Purchase Requisition]] for a [[t:Buy|Buy]] product)
A rough approximation of {{this}} can be calculated by measuring the time bet
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* Order Date = The date/time the product was ordered or a request to approve a return was received ([[Link::sc:S4|S4]])
...process is not waiting for the supplier to fulfill the orders. This is not a reflection of the actual time your [[Link::sc:M]] or [[Link::sc:D]] process
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...is typically a shipment date based metric as [[m:RS2|Order Fill Rate]] is a shipment date based metric.
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...hase price of the raw materials as well as the expenses of turning it into a sellable product.
A lower number of days indicate better control of the costs to source and mak
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{{this}} measures the expense a company incurred to acquire sellable products (buy products) or acquire mat
A lower number of days indicate better control of the costs to source and mak
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{{this}} measures a company’s expenses related to the order fulfillment of products and servi
...asured annually. For scorecards, dashboards and cockpits these a typically a rolling number of months.
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{{this}} measures a company’s expenses related to the creation and maintenance of orders, ord
...asured annually. For scorecards, dashboards and cockpits these a typically a rolling number of months. <ins>
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...asured annually. For scorecards, dashboards and cockpits these a typically a rolling number of months.
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...asured annually. For scorecards, dashboards and cockpits these a typically a rolling number of months.
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...asured annually. For scorecards, dashboards and cockpits these a typically a rolling number of months.
1 KB (149 words) - 15:14, 21 August 2020
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...asured annually. For scorecards, dashboards and cockpits these a typically a rolling number of months.
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...ng and capital investments to maintain and/or improve the supply chain, as a percentage of total revenue.
...asured annually. For scorecards, dashboards and cockpits these a typically a rolling number of months.
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...after the occurrence of an event. A short Time-to-Recover is an example of a resilience metric.
|description=The ability of a supply chain to adapt itself, timely and efficiently, to changing internal
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...to optimally utilize assets in support of generating revenue or performing a task. Example assets include: Cash, Inventories, [[t:PP&E]]. {{this}} has t
...ke the asset available for use. Consider the time an asset is available as a percentage of total time. (uptime/downtime ratios).
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The cost associated with generating revenue or performing a process; the costs of performing the work. {{this}} has four dimensions:
|description=The cost associated with generating revenue or performing a process; the costs of performing the work
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* '''Reliability''' = The ability to consistently perform a process, create products or deliver services, meeting pre-defined quality o
* '''Availability''' = The ability to perform a process or deliver a product or service on-time, meeting pre-defined on-time completion timeline
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...a business or process operates; the ability to complete activities within a given time, under pre-defined conditions. {{this}} has three dimensions:
...urring within a given time. Consider the number of support cases closed as a percentage of the number of support requests
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...d from sales. This represents the average number of days between invoicing a customer and collecting payment.
A lower number of days indicates a better asset efficiency and cashflow.
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...} measures the amounts collected on or before the payment terms expired as a percentage of total receipts.
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...sures the amounts collected after the contractual payment terms expired as a percentage of total revenue.
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A lower number of days indicate a better use of working capital. Reducing inventory frees up cash.
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...number of days worth of inventory the company holds on its books that have a [[Link::t:RM]] status.
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...s}} measures the amount of unrestricted [[t:RM|Raw Material]] Inventory at a given time at all locations included for reporting. Unrestricted implies th
For benchmarking purposes {{this}} may be measured as a percentage of total [[t:RM|Raw Material]] Inventory (Unrestricted + [[m:AE1
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{{this}} measures the amount of restricted [[t:RM|Raw Material]] inventory at a given time at all locations included for reporting. Restricted implies the
For benchmarking purposes {{this}} may be measured as a percentage of total [[t:RM|Raw Material]] Inventory ([[m:AE1211|Unrestricte
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{{this}} measures the amount of blocked [[t:RM|Raw Material]] inventory at a given time at all locations included for reporting. Blocked implies the inv
For benchmarking purposes {{this}} may be measured as a percentage of total [[t:RM|Raw Material]] Inventory ([[m:AE1211|Unrestricte
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{{this}} measures the amount of unrestricted [[t:WIP]] [[t:INV]] at a given time at all locations included for reporting. Unrestricted implies th
For benchmarking purposes {{this}} may be measured as a percentage of total [[t:WIP]] Inventory (Unrestricted + [[m:AE1222|Restrict
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{{this}} measures the amount of restricted [[t:WIP]] [[t:INV]] at a given time at all locations included for reporting. Restricted implies the
For benchmarking purposes {{this}} may be measured as a percentage of total [[t:WIP]] Inventory ([[m:AE1221|Unrestricted]] + Restri
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...is}} measures the amount of blocked [[t:WIP|Work-in-Process]] [[t:INV]] at a given time at all locations included for reporting. Blocked implies the inv
For benchmarking purposes {{this}} may be measured as a percentage of total [[t:WIP]] Inventory ([[m:AE1221|Unrestricted]] + [[m:AE
1 KB (196 words) - 21:27, 24 March 2017
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...number of days worth of Inventory the company holds on its books that have a [[Link::t:FG|finished goods]] status. Merchandizing companies (Retailers) c
1 KB (156 words) - 05:30, 10 March 2017
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...} measures the amount of unrestricted [[t:FG|Finished Goods]] Inventory at a given time at all locations included for reporting. Unrestricted implies th
For benchmarking purposes {{this}} may be measured as a percentage of total [[t:FG|Finished Goods]] Inventory (Unrestricted + [[m:A
832 bytes (118 words) - 17:43, 23 February 2017
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...s}} measures the amount of restricted [[t:FG|Finished Goods]] Inventory at a given time at all locations included for reporting. Restricted implies the
For benchmarking purposes {{this}} may be measured as a percentage of total [[t:FG|Finished Goods]] Inventory ([[m:AE1231|Unrestric
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{{this}} measures the amount of blocked [[t:FG|Finished Goods]] Inventory at a given time at all locations included for reporting. Blocked implies the inv
For benchmarking purposes {{this}} may be measured as a percentage of total [[t:FG|Finished Goods]] Inventory ([[m:AE1231|Unrestric
830 bytes (120 words) - 17:43, 23 February 2017
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...res the amounts paid before payment was due and without discounts taken as a percentage of total payments.
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...payments made before the due date with early payment discounts applied as a percentage of total annual supply chain costs paid.
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{{this}} measures the amounts paid after payment was due, as a percentage of total payments. The amounts paid include penalties that may h
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{{this}} measures the amounts reported as duplicate payments as a percentage of total supplier payments.
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...aging equipment. It's also important to assess the company's value versus a benchmark, since ratios may be indicative of the durability of the assets w
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{{this}} measures the expense a company incurred to manufacture sellable products ([[t:Make|Make Products]]
A lower number of days indicate better control of the costs to make sellable
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...economic production indefinitely. Focus on poverty, hunger, and health. In a business context this implies using assets efficiently and effectively to e
...natural resources, and energy. In a business context this implies reducing a companies environmental footprint, net energy consumption, and shortening s
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* [[sc:S]] - The ordering and receipt of materials and services required at a facility
* [[sc:A]] - The establishment and maintenance of the structure of [[sc:A1|Goals, Ob
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* [[ss:A]] - Providing support to customer inquiries, issues and complaints
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====[[sc:A|A]]<br />Align====
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* [[fa:A|Audit]]
2 KB (241 words) - 20:46, 16 April 2019
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...products are generally menu-driven. This implies the configurable part of a [[t:MTO]] product has been defined as part of product engineering.
* In a Retail store: Not a common use case
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The [[t:CODP]] is a determining factor in identification of {{this}} and its variations listed
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...'s agent with the intent to perform maintenance, repair, overhaul or issue a replacement.
A common practice for businesses is to implement dedicated supply chains to m
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* In a Retail store: Store inventory
...mple below explains how min/max replenishment can be configured to support a zero-inventory policy:
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{{insert page}} ({{this}}) is a term used in transportation contracts to describe the fees, terms and condi
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...supplying party additional materials are needed. Kanban is an approach not a specific technology implementation. Implementation examples include:
Kanban is considered a [[Link::t:JIT|Just-in-Time]] practice and is advocated by [[Link::t:Lean]]
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...e combination of processes, technology and/or organization that results in a better or best-in-class performance for one or more metrics.
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...d how the supply chain network is configured. The typical data elements in a geographic map are:
...s will display multiple continents. A local supply chain may be limited to a city or cluster of cities.
1 KB (195 words) - 23:16, 29 September 2020
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{{this}} is a term describing inventory that is not dedicated to a specific order. Typically this inventory was put in place based on an aggre
...y item number only. Product remains generic until assigned or allocated to a specific customer order. Typically this happens when product is absorbed in
767 bytes (118 words) - 00:02, 23 March 2017
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...a formal document attesting the quality, purity, grade and/or contents of a product. Generally this document is used between trading partners and for e
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...ly includes a list of all items and quantities on the delivery. Similar to a packing list or [[BOL|Bill of lading]].
...tion of pending deliveries from a supplying party. This typically includes a list of all items and quantities on the delivery.
1 KB (171 words) - 21:29, 4 September 2017